- Reporting to the CFO of Mont Cascades' parent company, ProSlide Technology Inc., the General Manager will oversee day-to-day operations and long-term strategy execution.
- Responsible for operational planning, organizing, directing, and controlling financial, material, and human resources related to ski and waterpark operations, guest experience, and food and beverage.
- Lead development and execution of strategic and operational plans with oversight of profit and loss, marketing, and corporate operations.
- Ensure exceptional guest experience by focusing on customer feedback and preferences.
- Take decisive actions, make well-informed decisions for customer satisfaction and retention.
- Drive operational excellence, foster exceptional service delivery, and address challenges proactively for continuous improvement.
- Analyze operations for optimization, increased efficiencies, and future innovation.
- Develop strategies to enhance internal processes, systems, and organizational structure.
- Initiate change management projects to promote accountability, collaboration, continuous improvement, and team adaptability.
- Proven experience in operational leadership within a customer-focused environment.
- Professional background in managing successful businesses or enterprises.
- Passion for delivering exceptional client service and driving business growth.
- Demonstrated ability in scaling and expanding organizations.
- Entrepreneurial spirit with a proactive approach to business opportunities.
- Strategic mindset to drive innovation, growth, and lead by example.
- Strong financial acumen and data-driven decision-making skills.
- Agility to manage competing priorities effectively across departments.
- Leadership qualities to unite teams towards shared goals and objectives.
- Effective communicator proficient in both English and French.
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General Manager - Québec, QC, Canada - Keynote Search
Description
Job Description:
Company and Job Title:
This opportunity with Mont Cascades' parent company, ProSlide Technology Inc., awaits a skilled General Manager to lead operational excellence and guest experience innovation. The selected candidate will play a pivotal role in driving growth, ensuring customer satisfaction, and fostering a culture of exceptional service delivery.
Required Qualifications:
