Quality Assurance Regulatory Affairs Internship - Mississauga, Canada - Medline Industries Inc

Medline Industries Inc

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

InternshipSHIP

Description

Primary Location CA-ON-Mississauga

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care - this means being deeply committed to the health and well-being of our customers, employees, partners and our communities.

We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees.

As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

Collaborative work environment with highly engaged employees
Annual Employee Appreciation Week
Career growth and training programs
Open communication with Senior Leaders
Recognition programs
Social activities
And much more

JOB SUMMARY

The
QARA Intern supports the
QARA department with various tasks - this role will primarily be responsible for the administration and maintenance of Medline Canada's SAP complaint notification system, as well as recalls for products sold by the company.

Department:

QARA

Reporting Manager:
QA Manager & RA Manager

Duration:4-month summer Term (May - August 2023)

CORE JOB RESPONSIBILITIES

Enter complaints in the SAP Notification System, acknowledge, monitor complaint investigations, and close complaints.
Coordinate and send replacements, response letters as needed.
Communicate with Division QA and/or vendors to ensure complaints investigated in timely manner.
Coordinate receipt of samples for forwarding to Divisions and or vendors for investigation.
Prepare customer recall letters and customer sales tracings.
Prepare Health Canada recall notification reports.
Track customer responses and assist with closing the recall.
Assist closing a backlog of complaints as well as closing a backlog of recalls.
Review complaints to ensure investigations have been completed and prepare closing letters to customers if requested.
Review recalls to close any gaps for customer communications and close the recall file

QUALIFICATIONS

At least 2 years in an undergraduate program, e.g. BSc. in Science.
Post Graduate program in
QARA preferred (either completed or in process).
Previous experience working in a related field (medical, pharmaceutical) is an asset.
Computer skills (MS Word, Excel, Outlook, experience with SAP an asset.)
Good communication skills (written, oral).
Good analytical skills. Ability to meet deadlines and work under time constraints.
An understanding of Health Canada regulations a strong asset
Excellent communication, writing skills. Bilingual in English & French an asset.
Good analytical and problem solving skills. Ability to handle multiple projects and meet deadlines.
Ability to work independently and within a team.
Computer proficiency skills (MS Office)

About Medline Canada
Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting.

With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity
**Our commitment to Accessibility