IT Data Center Technician - Toronto, Canada - CBRE

CBRE

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posted- 21-Mar-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Data Centers- Location(s)- Markham - Ontario - Canada, Toronto - Ontario - Canada
JOB SUMMARY decommissioning of DCS IT equipment (servers, switches, routers etc); cable installation, hardware upgrades, and replacing failed components; and, overall general maintenance & housekeeping of the- DCS IT services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform hardware installations (rack / stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Also, perform hardware decommissions and cable removal. Coordinate DCS IT asset redundant power requirements with appropriate facilities staff to ensure proper load balance and failover capacity to avoid cascading failures.
Prepare and coordinate incoming/outgoing shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed.
Perform remote hands support (e.g. power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables, handling storage media, and enter troubleshooting commands).
Grant site access to vendors and/or escort 3rd parties requiring Data Center access for approved activities, and ensure their compliance with site standards.
Carry out daily housekeeping checks of the data halls, and record findings.
Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned tickets.
Ensure that Method Statements and Risk Assessments are always prepared and used for all tasks undertaken completing safe working practices.
Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken completing safe working practices at all times.
May provide informal assistance such as technical guidance and/or training to coworkers.

May coordinate work and assign tasks.- QUALIFICATIONS- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.
EDUCATION and EXPERIENCE- High School Diploma/GED required, Associates Degree preferred.

2-4 years of experience in computer science, Management Information Systems, business management or a related field.- Accredited training in the installation of copper and fiber structured cabling systems, preferred.- Previous experience of using Remedy, DCIM tools and BMS systems.- CERTIFICATES and/or LICENSES- None- COMMUNICATION SKILLS- Ability to comprehend and interpret instructions, short correspondence, and memos and ask- clarifying questions to ensure understanding.

Ability to write routine reports and correspondence.- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.- Ability to effectively present information to an internal department and/or large groups of- employees.- FINANCIAL KNOWLEDGE- Requires basic knowledge of financial terms and principles.

Ability to calculate simple figures- such as percentages.- REASONING ABILITY- Ability to understand and carry out general instructions in standard situations.

Ability to solve- problems in standard situations. Requires basic analytical skills.- OTHER SKILLS and/or ABILITIES new emerge.

A good understanding of fault diagnostic techniques including the use of handheld- test equipment.- Ability to lift up to 50 lbs.- An understanding of the Data Center environment, and the working restrictions applicable to such- environments.- SCOPE OF RESPONSIBILITY- Decisions made with general understanding of procedures and company policies to achieve set results- and deadlines.

Errors in judgment may cause short-term impact to co-workers and supervisor.- CBRE GWS- CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance.

Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions.

Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform.

CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.