Service Technician - Calgary, Canada - Canon Canada

Canon Canada

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Canon has been at the forefront of digital imaging solutions for more than 80 years. We've established a diverse culture that's made us a respected and successful industry leader.

Canon's corporate philosophy is Kyosei:
all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter.

Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We've adopted to the new world of work by introducing various workstyles to compliment our philosophy of belonging. We have high expectations of ourselves - and of you. We expect you to be self-motivated and driven and to contribute from Day 1.

We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon's story.

We offer
comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.

Come and join our team and reap the rewards as we work to take Canon to the next level

Service Technician - Calgary
Are you organized and do you

thrive in a fast-paced environment? Do you have a unique interest in

servicing and supporting printing equipment? If so, then read on because we may have just the right opportunity for you as a member of the Canon Canada family

In this role, you will be responsible for providing maintenance and service to the customer base

across Calgary (rotating on-call schedule). You will perform installs, deinstalls, relocations, and corrective and preventative maintenance for complex printer solutions.

Key Responsibilities

Performing corrective and preventative maintenance on the printer systems which includes printers and pre and post equipment and software at the customer site and/or region
Maintaining excellent customer satisfaction, build strong relationships, and meet customer Service Level Agreements to ensure that the company is not penalized
Escalating unresolved problems according to predefined service procedures and as per escalation process
Performing installations, deinstallations, and/or relocations at customer site
Obtaining necessary training necessary to remain current on all technical aspects of PPS systems
Maintaining parts inventory, diagnostic and physical tools

To Succeed, You Will Need:

Employee's Degree, or Vocational or Technical School Degree in electrical or mechanical studies
Mechanically inclined and some technical service experience
Strong analytical skills are required to review equipment, analyze issues, and troubleshoot systems
Excellent project and process management
Basic computer, technical and equipment operation skills
Exemplary time management and multitasking skills

-
Occasional travel outside of territory is required:

Ability to work on a rotating 24/7 schedule

Why Join?

REMOTE WORK

This position offers a
Virtual work schedule. You will be
100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)

BENEFITS

Comprehensive health coverage plan that includes medical, dental, and vision
Life insurance, disability, and wellness programs
Vacation, Paid Personal Time, and Sick days
Matching RRSP contribution & Profit Sharing Program
Tuition Assistance Program for professional continuing education
Discounts on Canon products, retailers, memberships, and more

EMPLOYEE PERKS

Employee referral program
Inspire Program, online peertopeer recognition for redeemable points on hundreds of products
Community involvement

COVID-19 SAFETY PRECAUTIONS

Canon is committed to the health and safety of our employees, customers and communities.

Join our team and reap the rewards as we work to take Canon to the next level

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation.

Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit