Administrative Coordinator - Powell River, Canada - Lift Community Services

Sophia Lee

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Sophia Lee

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Description

Lift Community Services (LIFT) focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach.


LIFT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.


qathet Complex Care Housing is a collaboration between LIFT, Vancouver Coastal Health (VCH) and Tla'amin Nation. This program represents a suite of services and supports aimed at ensuring people with significant mental health, substance use and other complexities attain safe and stable housing as a foundation to thrive. These services support participants through transitions with the appropriate level of service as their needs change over time, in line with Tier 1, Intensive Supportive Housing and Tier 2, Stabilization and Respite, and represent an increase in services offered at Supportive Housing.


Opportunity


The Administrative Coordinator is a member of Lift qathet Complex Care Housing Team, providing administrative, financial, and reception support for the program.

See Administrative Coordinator Job Description for full list of duties.


Overview
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Hours:35 hours per week

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Shifts:Monday to Friday, 8am to 5pm
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Hourly Wage:$26.60 to start, on a 5-step wage scale
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Benefits:Competitive extended health benefits and an up to 4% matching RSP plan
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Work Site:Multiple locations, Powell River

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Start Date:ASAP

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Closing Date:May 3rd, 2023

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To Apply:Submit a self-designed resume and cover letter


Summary


The Administrative Coordinator is a member of Lift qathet Complex Care Housing Team, providing administrative, financial, and reception support for the program.

See Administrative Coordinator Job Description for full list of duties.


Responsibilities:


Administration and Quality Assurance

  • Prepare documents, presentations, correspondence, pamphlets and other material.
  • Assist in writing, general review & editing of internal and external facing documents and collaterals.
  • Schedules and tracks vacations of clinical and administrative team members.
  • Develop and maintain policy/procedure manual and detailed task descriptions.
  • Coordinates monthly staff meetings and participate in planning and coordination of event.
  • Provides orientation for new team members.
  • Makes recommendations regarding efficiency of office processes.

Reception

  • Schedules and confirms client appointments.
  • Receives client feedback, inquiries and complaints and directs them to the appropriate team member.
  • Performs record management duties such as updating and maintaining patient files, generate reports and respond to inquiries.
  • Assist with tracking program metrics, reporting and collecting project evaluation data.
  • Manage daily administrative operations of unit including establishing work priorities; assists in resolving problems related to the daytoday operations.
  • Maintains supplies by ordering and monitoring inventory
  • Operates office equipment such as photocopiers, shredder and fax machine and carries out minor maintenance.
  • Creates and ensures open office communication.

Other

  • Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.
  • Performs other related duties as needed

Qualifications and Skills:


  • Grade Twelve or equivalent, and Office Administration or Medical Office Assistant Certificate
  • A minimum of two years related experience or an equivalent combination of education, training and experience.
  • Efficient organizational skills
  • Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) or similar programs.
  • Effective communicator with proficient use of the English language, both written and verbal
  • Experience with client population would be an asset
  • Experience in community healthcare setting would also be an asset
As an inclusive employer, we would like to make the recruitment process as accessible as possible. Please contact us to let us know how we can best support you.

**_ We live and work on the homelands and territories of the Tla'amin People. We honour the land, the Tla'amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory._

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