Ward Clerk- Mother Baby Unit - Toronto, Canada - Sinai Health

Sinai Health

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care.

We provide excellent and compassionate care in hospital, community and home.

Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.

The Ward Clerk plays a key role in fostering communication and coordination related to patient care in the Department, providing general administrative support to the multi-disciplinary team within this fast-paced environment.

Receives, greets and screens patients/families/visitors coming into the unit
Coordinates admissions, discharges and transfers within and external to the department
Processes patient appointments (i.e. outpatient clinic referrals, outpatient diagnostic imaging tests)
Compiles patient information and disassembles charts for Health Records
Oversees patient charts on the unit and for quality assurance purposes
Utilizes electronic systems to capture length of stay information pertinent to the patient's journey and contributing to the fiscal health of the department
Provides overall administrative support i.e. answering/directing incoming telephone calls, updating whiteboards, photocopying, faxing, ordering of supplies, word processing
Provides customer service to patients and visitors by answering questions and assisting with wayfinding
Coordinates the sterilization or repair of medical and office equipment and collaborates with the Help Desk and Building Services around routine maintenance and requests
Participates in activities to upgrade and enhance one's jobrelated knowledge/skills through inservice training sessions, quality improvement initiatives, and policy manual review
Assists with the orientation of new Ward Clerks

Job Requirements

Successful completion of a college diploma, preferable in secretarial studies, from an accredited educational institution
1 year of recent related work experience
Proficiency with Patient Care Systems
Proficiency with Microsoft Word, Excel and Outlook
Minimum 40 wpm keyboarding/data entry speed
Proven flexibility, initiative, organizational and problem solving/decisionmaking skills
Demonstrated ability to effectively interact with all levels of staff, patients and their families, as well as a team member both intra and interdepartmentally
Skilled at setting priorities and handling multiple tasks simultaneously
Demonstrated ability to communicate and read using English in order to effectively perform essential requirements of this position
Demonstrated satisfactory work performance and attendance history