Quality Assurance Specialist - Metro Vancouver Regional District, Canada - BC Rapid Transit Co. Ltd
Description
Marketing Statement:
Join a company that has been a part of moving Metro Vancouver for over 35 years.
British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey.
With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.
Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.
When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more.
Come explore what makes us one of BC's Top Employers
Responsibilities:
PRIMARY PURPOSE
KEY ACCOUNTABILITIES
Leads departmental projects of varying scopes which may require research, analysis, audits, forecasting, etc.
Develops, implements, and maintains Quality Assurance processes and system tools. Tracks and analyzes process data and takes action to ensure alignment with quality requirements.
Defines and documents Quality processes while working in close collaboration with other departments and ensures alignment to BCRTC Quality Management System.
Provides input to Quality Assurance department long term planning & budget, resources, initiatives, and departmental goals.
Participates in continuous improvement initiatives such as identifying non-value-added activities and high-cost drivers and provides recommendations and innovative solutions to optimize methods.
Mitigates risk by ensuring inter-departmental compliance with engineering and regulatory requirements through data verification and process adherence.
Analyzes and audits compliance with applicable industry standards, provincial and federal regulations and BCRTC business processes and initiates any required corrective and preventive actions; prepares and distributes audit reports.
Supervises the resolution process by assigning corrective and/or preventive actions to both exempt and bargaining unit employees as well as compliance conditions and makes determinations on outcomes, deliverables, and final issue closures.
Manages the performance of the assigned employees by documenting and discussing good/poor performance with employees and /or their managers should escalation be required.
Designs and manages quality process, system tools and key performance indicators. Adjusts processes and tools to ensure continuous improvement for optimal performance.Day-to-day use of specialized expertise to assess, analyze and determine solutions for complex problems.
Reviews engineering drawings, specifications, change documentation and products to ensure quality elements are included; recommends revisions and improvements in accordance with standards, regulations and BCRTC business processes.
Qualifications:
EDUCATION AND EXPERIENCE:
The requirements for this position would be acquired through completion of a post-secondary diploma or degree in a Quality, Mechanical, Industrial or Manufacturing Engineering or a related discipline plus a minimum of five (5) years of practical experience in a maintenance or manufacturing environment, including at least three (3) years' experience in a Quality Control or Quality Assurance capacity.
Requires an in-depth, demonstrable knowledge in manufacturing or, operations and maintenance practices and specifications, as well as an understanding of industry Quality standards.
OTHER REQUIREMENTS:
Excellent verbal and written communication skills.
Strong analytical and problem-solving skills.
Strong interpersonal, and relationship management skills.
Strong time management and organizational skills to balance and coordinate effort across multiple, concurrent activities.
Highly motivated with the ability to consistently seek out improvements to current processes in order to achieve operational efficiency.
Strong knowledge of standard office software including Microsoft Of
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