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    Retail Store Managers Needed - Toronto, ON, Canada - COPS

    COPS
    COPS Toronto, ON, Canada

    3 weeks ago

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    Description

    STORE MANAGER POSITION

    From high-design spaces, provocative imagery, innovative marketing campaigns, to our science-driven products - everything we do is created with the intention to inspire those that it comes into contact with, in some way, shape, or form.

    These are ideologies that have become the bedrock of who we are and inform everything we do. The name COPS is derived from the tongue-in-cheek stereotype that police love their doughnuts. At COPS, we are not a doughnut shop. We are a global creative studio that sells amazing doughnuts.

    We're forging a new path in a unique category that blends fashion, art, and design with hospitality because the world doesn't need another doughnut shop, but an incubator of inspiration on the other hand, is a different story.

    At COPS, we create art worth eating, in every form. Creative alignment
    Design Excellence
    Enforce on-site health and safety protocols.
    Maintain product consistency and service quality through established processes.
    Train team members on glazing, packaging, and FOH/BOH etiquette.
    Conduct onboarding following the prescribed plan and ensure completion of Trainual training modules.
    Provide continuous training and corrective guidance to ensure adherence to operational procedures.
    Communicate company policies and ensure compliance at the ground level.
    Manage conflicts and disciplinary issues, escalating when necessary.
    Maintain store-wide health and safety procedures and oversee inventory management.
    Coordinate with HR for improvement plans and performance evaluations.
    Lead discussions on promotions, pay adjustments, and post-probation evaluations.
    Manage in-store collateral and equipment maintenance.
    Educate team on coffee blends and promote coffee sales.
    Manage menu updates and inform HR of termination matters.
    Maintain inventory through purchasing plans and vendor communication.
    Ensure a safe and clean store environment.
    1-3 years of management experience in hospitality, restaurant, or retail.
    Business or hospitality management education preferred.
    Ability to travel with reliable transportation and valid driver's license.
    Proficiency in word processing, spreadsheet, and email software.
    Delegation and progress monitoring skills.
    Effective time management and prioritization.
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