Property Manager - Toronto, Canada - Hines

Hines

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.

Responsibilities:

As a Property Manager with Hines, you will provide day-to-day property leadership and management with emphasis on developing and elevating the tenant experience while meeting investment and owner objectives.

Responsibilities include, but are not limited to:

Develop and maintain ethical, professional, and courteous relationships with all service providers, tenants and stakeholders
Create a team environment and focus on operational excellence, performance and accountability
Manage, train, mentor and continually develop property team members
Develop a strong tenant relationship and engagement program that elevates and differentiates the customer and tenant experience
Manage contract service and procurement functions including development of RFP's, scope of service and KPI performance metrics.
Manage all fiscal activities of the property and maintain full P&L responsibility
Maintain and develop as required a marketing and leasing strategy for both current and prospective tenants; collaborate with owner to achieve performance and leasing objectives
Serve as primary owner contact; develop and provide owner and stakeholder reporting and presentations
Display in depth knowledge of building mechanical systems and collaborate with Operations Manager on Hines Standards and initiatives
Develop, direct and execute all emergency plans and procedures including:
Emergency plan, procedures, training and evacuation drills
Monitor emergency systems and equipment
Lead and/or assist with evacuations, bomb searches and life safety alarms as reasonable and prudent
Function as a fire life safety director while assisting emergency authorities and response teams
Ensure all government, industry and company required programs are instituted and maintained at the property
Support Hines development and construction teams during construction and project turnover with operational input in key areas including: FFE design/programming, MEP systems, construction walkthroughs and quality control, space programming, occupancy and substantial completion coordination, building startup and commissioning
Represent Hines in selected business, community and industry organizations and groups
Comply with all company and regional policies

Qualifications:

Minimum Requirements include:

Bachelor's degree in business administration or related field from an accredited institution
Two or more years related management experience
P&L responsibility and budgetary experience.
Property technology, Apps, CMMS, automation and energy management systems experience
Sustainability programs and certification experience including Energy Star, LEED, WELL, Wired, etc.
New building startup and commissioning experience
Successful completion of the Hines Property Management Program Training or equivalent real estate knowledge
Interact with employees, visitors and contractors with poise and diplomacy
Provide leadership to all property personnel
Maintain a calm demeanor in emergencies
Compose business letters, presentations, reports and related documentation in a professional and appropriate format.
Ability to present and speak before an audience with confidence and appropriate communication skills
Be a selfstarter that demonstrates strong initiative and customer service skills
Establish and maintain a team environment and cooperative working atmosphere among staff
Collaborate with colleagues and stakeholders in sharing ideas, information, and opinions that deliver decisions, conclusions, and/or solutions
Perform numerical and financial calculations
Analyze and interpret various types of data in order to draw conclusions and solve problems
Demonstrate proficiency in Microsoft Office software