- Assist the technical team in establishing architectural designs, implementation plans, and participate in the deployment and transition activities from on-premises telephony tools to cloud-based telephony solutions
- Provide technology advisory services to establish roadmaps for both cloud-based telephony solutions and Defender for Office platforms based on industry best practices
- Support operational priorities regarding telephony solutions, including resilience, end user telephony use cases, call centers and compliance recording services & emergency use cases ( )
- Other related activities and deliverables as required
- A minimum of five () years of demonstrated expertise in unified communications solutions, including Cisco on-premise solutions (CUCM, UCCX, CER, etc.), and cloud-based telephony solutions (Direct Routing as a Service, Operator Connect, etc.), and Microsoft Teams.
- A minimum of three () years of demonstrated knowledge on Microsoft's Defender for Office , as well as other email security and hardening technologies (email gateways, internal relays, DMARC, DKIM, SPF)
- A minimum of five () years of demonstrated expertise in the M SaaS suite of solutions, including
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Cloud Telephony
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Cloud Telephony - Ottawa, Canada - US Tech Solutions
Description
Responsibilities:
Under the direction of the Program Manager,
Collaboration Tools: