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Cloud Telephony
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US Tech Solutions Ottawa, Canada ContractResponsibilities: · Under the direction of the Program Manager, Collaboration Tools: · • Assist the technical team in establishing architectural designs, implementation plans, and participate in the deployment and transition activities from on-premises telephony tools to cloud ...
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Cloud Telephony - Ottawa, Canada - US Tech Solutions, Inc.
Description
Responsibilities:
Under the direction of the Program Manager,
Collaboration Tools:
" Assist the technical team in establishing architectural designs, implementation plans, and participate in the deployment and transition activities from on-premises telephony tools to cloud-based telephony solutions
" Provide technology advisory services to establish roadmaps for both cloud-based telephony solutions and Defender for Office 365 platforms based on industry best practices
" Support operational priorities regarding telephony solutions, including resilience, end user telephony use cases, call centers and compliance recording services & emergency use cases (e.g
" Other related activities and deliverables as required
Required Qualifications & Skills
" A minimum of five (5) years of demonstrated expertise in unified communications solutions, including Cisco on-premise solutions (CUCM, UCCX, CER, etc.), and cloud-based telephony solutions (Direct Routing as a Service, Operator Connect, etc.), and Microsoft Teams.
" A minimum of three (3) years of demonstrated knowledge on Microsoft s Defender for Office 365, as well as other email security and hardening technologies (email gateways, internal relays, DMARC, DKIM, SPF)
" A minimum of five (5) years of demonstrated expertise in the M365 SaaS suite of solutions, including
SharePoint Online, Exchange Online, OneDrive & MS Teams
