IT Material Handler - Markham, Canada - TekWisen Software Pvt. Ltd

Sophia Lee

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Sophia Lee

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Description
Responsible for resolving issues and follow-up on purchase orders, and resolve allocated grief issues.

  • Exercises independent judgment with direction from supervisor.

Education/Experience:


  • Must be at least 18 years of age Minimum 2 years working in a computerized warehouse environment using computers and scanners Experience on Purolator and UPS shipping systems Minimum 2 years computer related repairs or service technician experience Must have high school diploma or equivalent.
  • 5+ years general business education or equivalent onthejob training preferred.
  • Previous related experience required.

Skills and Competencies:


  • Knowledge of various purchasing and accounting systems, receiving report processing, and shipping regulations.

Major Job Duties and Responsibilities:


  • Resolving all grief issues.
  • Determining necessary action needed to successfully correct the problem.
  • Following up on orders not received per customer request.
  • Communicating with customer regarding status of order.
  • Performing order revisions as necessary, including price adjustments, changing/adding schedules, opening/closing purchase orders, etc.
  • Analysing and confirming the correctness of customer orders.
  • Performing the setup of new supplier and customer information.
  • Analyzing sources, verifying, and processing orders.
  • Serving as a specialist within the group and providing interpretation and problemsolving advice to others inside and outside of the department.

Salary:
$20.00 per hour


Schedule:

  • 8 hour shift

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