Transportation Freight Specialist - Brampton, Canada - Speedy Transport Group Inc.

Speedy Transport Group Inc.

Verified Company

Brampton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Speedy Transport Group Inc. is a family-owned, LTL focused distribution company which was founded in 1941.

Over the decades we have continued to adapt and align ourselves with the changes in client needs, as well as grow alongside innovation technology.

In addition to LTL transportation, we offer our clients additional services such as, North American logistics, expedite services, and Canada-wide coverage to name a few.

If you are looking for a company which strives for growth and dedicates their commitment to delivering customer satisfaction, we would love to connect with you.

Hours of Work:8:00AM - 4:30PM

Position Summary:

The fundamental reason for the existence of this classification is to perform responsible office support duties which involve handling all aspects of OS&D's.

Position Responsibilities:

Sort, scan & file all OS&D exception problems
Investigate all OS&D's
Completion of daily dock check _(electronic & written)_
Working the 'All short' report daily
Problem solving
Work closely with customer care, dispatch, operations and other terminals to ensure timely movement of freight
Extensive contact and interaction with the public in situations requiring problem resolution, and duties which relate specifically to Customer concerns
Research and followup on customer problems and respond to questions
Obtain information from the customer to perform a requested task
Act in a proactive manner in order to fix customer problems when they arise and suggest and implement procedure to prevent them from happening in the future

Position Qualifications:

OS&D experience preferred
Customs Clearance experience would be an asset
Basic computer skills
Organizational skills
Be able to multi task
Excellent written, communication, interpersonal and customer service skills
Knowledge of standard office practices and procedures, including filing methods and the operation of modern office equipment.
Basic business arithmetic
Planning and organizational skills
Ability to work in a fast paced environment while meeting deadlines caused by a high volume of work
Ability to manage stress
Ability to multitask
Establish and maintain effective working relationships with those contacted in the course of work
Work independently or as part of a team with the ability to make sound judgments within established guidelines
Research information and solve customer service problems
Ability to interact tactfully and effectively with customers, and drivers occasionally in situations where relationships may be strained
2 years previous experience in a fast paced call centre preferably in the warehousing industry

What does Speedy Transport have to offer?
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Benefits_
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RRSP's + Company Matching_
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Profit Sharing Program_
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Family Oriented Culture_
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Opportunity for Growth_
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+ more_

HP

Salary:
From $30,000.00 per month

Benefits: