- Troubleshooting customer issues and providing technical support
- Identifying and resolving system issues
- Developing and maintaining customer relationships
- Documenting customer interactions and solutions
- Assisting with product testing and development
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Support Analyst - Whitby, Canada - beBee Professionals
Description
BeBee Professionals is looking for a Support Analyst to join our team in Whitby.The successful candidate will be responsible for providing technical support to our customers and ensuring that our products and services are running smoothly.
The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support.
They should also have excellent problem-solving and communication skills, and be able to work independently and as part of a team.
The Support Analyst will be responsible for:
