Manager Operations - Vancouver, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Manager Operations

What is the opportunity?
Provide Operational Support, acting as the centre of expertise for the Private Banking Regional teams supporting employee onboarding, technology escalations, equipment and access management,

What will you do?

With Partners supports and ensures employees new to Private Banking are onboarding in a timeline and complete manner
Acts as the lead for regional team escalations, as it applies to Softphones, technology, premises issues.
Proactively identifies and applies a continuousimprovement approach to achieving superior client experience aligning with efficient and effective processes.
Ensure GL, Sundry loses, operational risk reports are completed and resolved in a timely matter

What do you need to succeed?

Must-have

Operational, process execution experience and knowledge
Organized and strong prioritization skills
Strong Collaboration skills
Strong client focus skills
Strong Communication Skills

Nice-to-have

Bilingual French/English

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

WMPB

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

:00

Application Deadline:

:00

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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