Product Manager - Toronto, Canada - Sync

Sync

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the company
Sync is Canada's largest cloud storage and document collaboration provider, and a world-leader in cloud content management.

Our mission is to make secure file storage, sharing, and collaboration easy for everyone - by providing a safe space for the world to collaborate.

We're transforming the way SMBs work together, and we're actively expanding into digital enterprise. We need your help

By joining Sync you will have an amazing opportunity to help over 2 million businesses and individuals worldwide store important information, share big ideas, and collaborate on game changing projects.

You will help define what the future of work looks like. Most importantly you will be part of an incredible team helping to get the world in Sync.

Sync needs you

As a Product Manager, you will play a crucial role in improving the core user experience across foundational efforts, such as performance, the desktop platform, the web app, and mobile platforms.

You will work to improve customer satisfaction, and ultimately retention, through the continued improvement and maintenance of the ease of use, delight, performance, and stability of all core functions across our platform.

Your to-do list:

Define the vision and strategy and drive the roadmap to improve the core experiences and delight of our desktop experience and perceived performance, including collecting content, viewing, browsing, and app navigation along with client installation.
Work on Sync's multiplatform vision, to ensure that users are successful across all supported apps.
Shape up the foundation experience across platforms to keep the content up to date and accessible.
Define performance improvements and metrics that measure success.
Be an expert at prioritization — help balance your roadmap with tech foundational efforts and bugs.
Obsess over outcomes and know where best to invest the team's valuable time. Share insights and results throughout the company to evangelize the highimpact foundational work of the area.
Make datainformed product decisions with qualitative and quantitative research.

Who you are:

BS or MS in Computer Science, Engineering, Business, Applied Math or Statistics, or relevant experience.
3+ years of PM experience working on products.
Impactdriven and consistent history of delivering measurable results for both users and the business.
Strong technical, analytical, problemsolving, and execution skills that solve technical and operational problems for our users to enable foundation innovation.
Proven ability to collaborate with engineering teams and crossfunctional partners in a highly collaborative environment.
Ability to analyze and use quantitative and qualitative data to inform decisions.
Deeply empathize with customers and understand both internal and external customer needs.
Be effective and communicate clearly and concisely with engineering and product leadership, and influence our technical strategy.
Ability to sell and influence without authority, and deal with ambiguity.
Build consensus and listen well, but can also drive hard decisions.
Knowledge in SQL and familiarity with analytics tools such as Mixpanel is an asset.

Perks: