Security Guard - Markham, Canada - Paladin Security

Paladin Security
Paladin Security
Verified Company
Markham, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Full time
Description
Security Guard - City of Markham - Full Time Days

  • Proactive & reactive security patrols
  • Provide leadership, direction, and ongoing coaching and training
  • Ensure all standing orders and scheduled daily activities are carried out as required for each shift
  • Ensure all Security Guards have received the mandatory training
  • Discipline staff when necessary to ensure proper documentation is passed onto headoffice
  • Document and investigate security incident and complaints
  • Communicate any concerns/issues with the Client Service Manager
  • Investigate routine incidents
  • Manage events and/or organization leading up to any events
  • Coordinate and oversee all extra coverages requirement with Paladin Head Office
  • Develop and maintain a training program for the department as well as each individual Supervisor/Guard
  • Develop and maintain site post orders
  • Schedule and track recertification training as required
  • Research and develop additional training and education, based on department need and Supervisor/Guard interests
  • Create and implement a standardized evaluation process
  • Attend Supervisor and Management team meetings and ensure officers receive all pertinent information
  • Respond to questions and concerns arising from the front line staff


  • Quality Control

  • Ensure performance matrix standards are met
  • Coordinate the case management of investigations
  • Develop educational awareness programs
  • Participate in committees (where applicable)
  • Liaise with police and other agencies
  • Provide Statistical Analysis
  • Manage Key Control & Auditing (with the City employees)
  • Track and follow up on Incident Reports
  • Be an accurate and dependable resource having knowledge about services on campus
  • Be able to comprehend and demonstrate competencies of City of Markham and the Security policies and procedures with an ability to use a customer service approach
  • Be attentive to the needs of the visitors and as well as be able to build relationships with the city community.
  • Be able to keep an open and objective mind, remembering the city's diverse community.
  • Encourage a safe and supportive environment.
  • Assist visitors, and employee during crisis and contact the necessary emergency services as needed
  • Frequently inspect the facility for damage and report to management.
  • Ensure that the property is safe by ensuring all security measures are functioning properly.

Job Duties

  • Ability to work alone or in a team
  • Enthusiastically conducts proactive patrols, and be able to address policy breeches, and note facility concerns.
  • Ability to write detailed incident reports for all emergency and day to day activities
  • Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public
  • Monitor and authorize entrance and departure of employees, visitors and other persons
  • Ability to deescalate a crisis situation, provide support and liaise with emergency personnel including; police, fire and paramedic resources.
  • Contributes to team effort by accomplishing related results as needed
  • Logging in/out of Key, Radio and pager audits
  • Handle Lost & Found items and inquiries
  • Report any unsafe working conditions in any/all departments
  • Ability to provide first aid and medical response when required to any person(s)
  • Respond to all types of occurrences.

Job Requirements

  • Minimum One (1) year Security Guard experience in a municipal government or corporate environment would be an asset.
  • Post-Secondary education in a related field would be an asset.
  • Must have excellent communication and interpersonal skills
  • Must have a customer service oriented attitude
  • Must possess a valid Security License for the Province of Ontario
  • Must possess a current First Aid/CPR certification
  • Must possess a current NVCI certification
  • Must possess a valid Use of Force certification
  • Physical Demands; excessive walking, standing, exposed to all weather conditions and extreme temperatures
  • Patrol assigned area on foot or on bicycle
  • Excellent verbal and written English communications skills required. Bilingual and Multilingual applicants preferred.
  • Previous knowledge of Perspective reporting software an asset
  • Previous knowledge of C-Cure/S2 access control software an asset
  • Must participate in professional development and on site leveling system requirements
  • SafeTalk and/or ASIST training would be an asset
  • Must be flexible with shift availability (security operates 24 hours/day)
  • Previous experience or training within a loss prevention/security field preferred
  • Must complete all required site training within 30 day of onsite hire date
  • Additional jobrelated task and duties as assigned
  • Covid Double Vaccinated

Site Benefits

  • Free parking available for successful applicant
  • Industry leading and recognized certified professional development opportunities for successful applicant
IND1


Position:
Security Guard


Site:
City
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