Total Rewards Associate - Peel, Canada - William Osler Health System

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Company description:


One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career.

Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive.

As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities.

We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.


A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities.

Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.


At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment.

Join our team today


Job description:


Reporting to the Manager, Total Rewards, this exciting opportunity would be well suited for an enthusiastic, creative and collaborative self-starter who thrives in an environment of innovation and driving change through the implementation of best-in-class Total Rewards Practices.


The Total Rewards Associate (TRA) is an integral part of a busy and dynamic Human Resources Department as the point of contact for all Total Rewards inquiries.

The Total Rewards Associate will be expected to exercise sound judgment, excellent communication skills, confidentiality, and the ability to work independently and as part of the team.


The Total Rewards Associate will be responsible for executing a high volume of day-to-day HRIS transactional activities including but not limited to new hire entries, employee transfers, benefits and pension enrollments.

In addition, the TRA will support staff with Total Reward inquires and provide reception coverage (as needed).


The successful applicant will also demonstrate a strong commitment to quality customer service, excellent problem solving and a focus on process improvement initiatives to ensure alignment with Total Rewards best practice and ensure a positive client experience.


  • Review, enter and validate employee data into various HR Systems, including but not limited to entering new hires, transfers, terminations, salary adjustments and benefit enrollments etc.
  • Respond to various inquiries from the HR team, managers, new hires, employees and retirees on all matters related to Total Rewards
  • Respond to inquiries and update changes required to Benefit coverage and Pension membership within specified timelines
  • Responsible for data integrity of employee information entered in all HR systems
  • Create and maintain employee files in accordance with policies and procedures
  • Participate and complete various Total Reward surveys and provide reports as required
  • Update and maintain various Total Reward spreadsheets as well as produce reports
  • Actively participate in improvement initiatives including HRIS implementation and various Total Reward projects as required
  • Ensure workflow processes are efficient and in compliance with William Osler's policies and procedures as well as maintain knowledge of Collective Agreements, Federal and Provincial employment laws and regulations to ensure compliance
  • Other duties as assigned

Job qualifications:


  • Successful completion of a college diploma in Human Resources Management from an accredited educational institution or equivalent recent and related training and experience may also be considered
  • CHRP or CHRP designation in progress
  • A minimum of 12 years of recent and related Human Resources experience preferably working within a unionized healthcare environment with the emphasis on HRIS, employee benefits, pension and compensation experience
  • Advanced technical skills and proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • HRIS experience (Meditech) an asset
  • Superior work ethic, professionalism, resourcefulness, dependability, reliability and diplomacy
  • Strong organizational and problemsolving skills with a keen ability to prioritize and multitask, as well as commitment to meeting deadlines
  • Ability to communicate effectively both verbally and in writing with varying levels of employees and to provide excellent customer service to all stakeholders
  • Ability to make decisions, exercise judgment and take initiative in dealing with confidential information and/or in responding to inquiries
  • Flexible with ability to work efficiently in a fastpaced, multitasking and

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