- Troubleshoot hardware software connectivity issues Guideline customers through step-by-step solutions Document all technical issues resolutions in the system Escalate unresolved issues to higher-level support teams Stay updated on product knowledge procedures Maintain high customer satisfaction effective communication
Candidate Qualifications:
- Conditions of Employment:
- Must be authorized work country job based Willing submit background security investigation fingerprint Not apply Canada Must willing submit drug screening Job offers contingent results
All MCI Locations"
"MCI takes pride tailoring offerings fit diverse team subsidiaries locations. While specific benefits incentives may vary geography core commitment remains same rewarding effort providing growth opportunities creating environment every employee feels valued If you're ready join company recognizes contributions supports growth MCI place for you Apply today"
- Conditions of Employment:
-
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Call Center Technical Support Representative - Edwardsville - MCI, LC
Description
Job Title: Call Center Technical Support Representative
MCI is a tech-enabled business services company with a strong call center footprint and operations across multiple countries.
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services.
Position Responsibilities:
-
Technical Support Representative
Full time Only for registered members Sydney
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TECHNICAL SUPPORT REPRESENTATIVE
Full time Only for registered members Sydney
-
TECHNICAL SUPPORT REPRESENTATIVE
Full time Only for registered members Sydney, Nova Scotia, Canada
-
TECHNICAL SUPPORT REPRESENTATIVE
Full time Only for registered members Sydney, Nova Scotia, Canada
-
Technical Support Representative
Only for registered members Sydney, Nova Scotia, Canada
-
Technical Support Representative
Only for registered members Sydney, Nova Scotia, Canada
-
Contact Center Technical Support Representative
Only for registered members Edwardsville, Nova Scotia, Canada
-
Contact Center Technical Support Representative
Only for registered members Edwardsville, Nova Scotia, Canada
-
Call Center Technical Support Representative
Only for registered members Edwardsville, Nova Scotia, Canada
-
Call Center Technical Support Representative
Only for registered members Edwardsville, Nova Scotia, Canada
-
Sydney Technical Support Representative
Full time Only for registered members Sydney
-
Sydney Technical Support Representative
Full time Only for registered members Sydney, Nova Scotia
-
Sydney Technical Support Representative
Full time Only for registered members Sydney, Nova Scotia, Canada
-
Sydney Technical Support Representative
Full time Only for registered members Sydney, Nova Scotia, Canada
-
Contact Center Technical Support Representative
Full time Only for registered members Westmount
-
Call Center Technical Support Representative
Full time Only for registered members Westmount
-
Tech Support Representative Job Openings
Full time Only for registered members Sydney
-
Tech Support Representative Job Openings
Full time Only for registered members Sydney, Nova Scotia, Canada
-
Tech Support Representative Job Openings
Full time Only for registered members Sydney, Nova Scotia, Canada
-
Customer Service Agent
Only for registered members Edwardsville, Nova Scotia, Canada
-
Call Center Representative Job Openings
Only for registered members Edwardsville, Nova Scotia, Canada