Call Center Technical Support Representative - Edwardsville - MCI, LC

    MCI, LC
    MCI, LC Edwardsville

    1 day ago

    Description

    Job Title: Call Center Technical Support Representative

    MCI is a tech-enabled business services company with a strong call center footprint and operations across multiple countries.

    We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services.

    Position Responsibilities:

    • Troubleshoot hardware software connectivity issues Guideline customers through step-by-step solutions Document all technical issues resolutions in the system Escalate unresolved issues to higher-level support teams Stay updated on product knowledge procedures Maintain high customer satisfaction effective communication

      Candidate Qualifications:

      • Conditions of Employment:
          Must be authorized work country job based Willing submit background security investigation fingerprint Not apply Canada Must willing submit drug screening Job offers contingent results
          All MCI Locations"
          "MCI takes pride tailoring offerings fit diverse team subsidiaries locations. While specific benefits incentives may vary geography core commitment remains same rewarding effort providing growth opportunities creating environment every employee feels valued If you're ready join company recognizes contributions supports growth MCI place for you Apply today"

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    Technical Support Representative

    Only for registered members

    MCI is one of the fastest-growing tech-enabled business services companies in the USA... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries... · ...

    Sydney Full time

    1 month ago

  • Work in company

    TECHNICAL SUPPORT REPRESENTATIVE

    Only for registered members

    MCI is one of the fastest-growing tech-enabled business services companies in the USA. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. · ...

    Sydney Full time

    1 month ago

  • Work in company

    TECHNICAL SUPPORT REPRESENTATIVE

    Only for registered members

    · LOCATION · Sydney, NS · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading or ...

    Sydney, Nova Scotia, Canada $45,000 - $80,000 (CAD) per year Full time

    6 days ago

  • Work in company

    TECHNICAL SUPPORT REPRESENTATIVE

    Only for registered members

    · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · As a Techn ...

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  • Work in company

    Technical Support Representative

    Only for registered members

    · LOCATION · Sydney, NS · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading or ...

    Sydney, Nova Scotia, Canada $45,000 - $80,000 (CAD) per year

    6 days ago

  • Work in company

    Technical Support Representative

    Only for registered members

    · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · We are see ...

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    · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · We are see ...

    Edwardsville, Nova Scotia, Canada

    1 week ago

  • Work in company

    Contact Center Technical Support Representative

    Only for registered members

    · LOCATION · Sydney, NS · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading or ...

    Edwardsville, Nova Scotia, Canada

    6 days ago

  • Work in company

    Call Center Technical Support Representative

    Only for registered members

    · LOCATION · Sydney, NS · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading or ...

    Edwardsville, Nova Scotia, Canada

    6 hours ago

  • Work in company

    Call Center Technical Support Representative

    Only for registered members

    · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · Are you te ...

    Edwardsville, Nova Scotia, Canada

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    Sydney Technical Support Representative

    Only for registered members

    This technical support representative will handle blended inbound phone interactions with residential and business customers. · ...

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  • Work in company

    Sydney Technical Support Representative

    Only for registered members

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    Sydney Technical Support Representative

    Only for registered members

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    Call Center Technical Support Representative

    Only for registered members

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    Tech Support Representative Job Openings

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    Only for registered members

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    Only for registered members

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    Call Center Representative Job Openings

    Only for registered members

    · LOCATION · Sydney, NS · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading or ...

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