MCI, LC Jobs in Canada

Job Description · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet diverse client needs. · Sourcing candidates through job boards social media referralsCordination with hiring managers understaning staffing neee ...

MCI seeks an Experienced Call Center Trainer to deliver high-impact training programs that prepare agents for success in a fast-paced environment. · Key Responsibilities: · Facilitate new hire training, soft skills, product/process, and systems training. · Design and update train ...

About Us · MCI helps customers take on their CX challenges differently by creating industry-leading solutions that deliver exceptional experiences. · Business Process Outsourcing · Contact Center Customer Services · IT Services needs by providing general hosting software staff se ...

Job Overview · This WAH Call Center Agent role offers a fast-paced opportunity for individuals who are ready to start immediately and provide top-tier service from a home-based environment. · Main Responsibilities: · ...

Job Description: · This entry-level position supports customer service, technical support, and sales interactions with customers across the country. · Listen to customers understand their needs resolve customer issues · Utilize systems technology complete account management tasks ...

Job Description · The Experienced Client Services Manager will manage client relationships, ensure service delivery, and support account growth in our contact center. · Serve as the primary point of contact for assigned client accounts. · Conduct regular business reviews and perf ...

Key Responsibilities · Make outbound calls to existing and prospective customers · Promote and sell products and services tailored to customer needs · Upsell and cross-sell based on customer profiles and preferences · Actively listen to understand customer needs recommend solutio ...

Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet diverse client needs. · We seek customer service, help desk, technical support, and sales representatives to resolve support issues, sell new products ...

Job Summary · This position requires an experienced Customer Service Supervisor to lead teams supporting commercial and public sector clients. · ...

Job Title: Work-At-Home Call Center Representative · This role supports customer service, technical support, and customer sales interactions by interacting with hundreds of customers each week across the country. · Listen to customers understand their needs resolve issuesIf escal ...

Job Title: Technical Support Representative · MCI helps customers take on their CX and DX challenges differently by providing industry-leading solutions that deliver exceptional experiences and drive optimal performance. · The ideal candidate will be tech-savvy and enjoy helping ...

Experienced Call Center Quality Assurance Supervisor · MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions. · Supervise QA analysts · Conduct calibration sessions · Analyze data and trends · ...

Job Description · To provide exceptional customer service to clients by answering calls in a professional manner. · To resolve client issues efficiently and effectively, ensuring that all interactions are handled in accordance with company policies and procedures. · To maintain a ...

Contact Center Representative · Join our team as a Contact Center Representative and handle inbound and outbound calls while providing excellent customer service. · Answer incoming calls and respond to customer inquiries in a courteous manner. · Provide accurate information about ...

Work-at-Home Customer Service Representative Job Openings · MCI seeks motivated customer service representatives to work from home supporting remote work demand. · ...

Position Overview · ENERGY CUSTOMER CARE REPRESENTATIVE (FULL-TIME) · We believe our customer service representatives are at their best when they're happy.This is an on-site call center position in a fun and energetic environment. · Responsibilities: Handle inbound and outbound ...

Job Overview · This is an entry-level position that requires excellent customer service skills to provide support to commercial and public sector clients. Responsibilities include troubleshooting basic technical issues, building strong relationships with customers, and identifyin ...

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of its clients. · The company has established itself as a trusted partner in the industry due to its commitment to excellence and focus on innov ...

Job Description: · The Contact Center Representative plays a crucial role in supporting inbound and outbound customer service and sales projects for various clients. · Responsibilities include answering calls, handling customer inquiries, resolving issues, and upselling products ...

Job Title: Cable Sales Agent · About Us: MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. · The ideal candidate will have strong verbal communication skills ...