Content Specialist - Ottawa, Canada - SIRVA

SIRVA

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What You'll Be Doing

Collect, produce, and edit Member Secure Website (MSW) material such as Fact Sheets, Quick Tips, Virtual Information Presentations (VIPs) and Frequently Asked Questions (FAQs) to maintain and improve the quality of information provided to CAF members
Collect, produce, and edit Supplier material to maintain and improve the quality of information provided to Suppliers
Develop and implement content on the MSW, Supplier portal and Izone sites
Conduct research to enhance Canadian Government content including identifying relevant topics, factchecking, and analyzing sources to generate information.
Write strategic and persuasive content ensuring consistency across Canadian Government groups, adherence to the Sirva brand and content style standards, and accuracy of spelling and grammar.
Collaborate with teams to develop original creative content and solutions; collaborate on the execution
Update existing MSW content to reflect changes to current/future contract changes, Client specific content updates and member/transferee questions/trends
Engage in conceptual brainstorms and idea generation with teams
Demonstrate a comprehensive understanding of the writing style, message and tone unique to our client base and create content reflective of the clients personality.
Create monthly content pieces, such as blogs and articles for the Ottawa Campus
Create, enhance and link the knowledge center to the new technology platform allowing for search and quick response functions for both Operations and Clients based on key words search

What You Bring to Sirva

Bachelors Degree / College Degree an asset
Exceptional attention to detail and accuracy
Excellent critical thinking skills
Background in relocation services would be an asset
Selfstarter who is able to work independently but is also able to collaborate with a global team
Knowledge of Government of Canada contracts, with specializing in Relocation services
Strong analytical, organizational, interpersonal and time management skills
Strong communication skills, written and verbal
Problem solver who can lead team through situations through rational approach, mature judgment and clear coordination of tasks
Proven influencing, judgment and decisionmaking skills
Bilingual (French/English) an asset
Flexibility to work additional hours as dictated by business needs
You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation.