Airport Greeter Supervisor - Toronto, Canada - TORONTO INTERNATIONAL FILM FESTIVAL

TORONTO INTERNATIONAL FILM FESTIVAL

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

AIRPORT GREETER SUPERVISOR

Contract

Fulltime

Festival Services and Event Production
TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home TIFF Bell Lightbox

Our mission:
To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it's unceded territory.

TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee.

We are grateful to work on this land.

We are currently hiring for the position of:

AIRPORT GREETER SUPERVISOR

Reporting to the Manager, Ground Transportation, the Airport Greeter Supervisor will oversee the guest arrivals at the airport, ensuring passengers connect with their designated ground transportation.

This position oversees volunteers and indirectly supervises drivers. This is a customer service role exclusively located at Pearson International Airport.

RESPONSIBILITIES:

Ensure that all guests designated for pick up are greeted by a volunteer, and escorted to their arranged ground transportation Dispatch Festival Drivers and hired limo/taxis from the airport Liaise with Manager, Ground Transportation and Coordinators to obtain daily itineraries, and disseminate information, changes, and delays to volunteers and Festival Drivers Supervise the Volunteer Captains and all volunteers working at the airport Execute the highest service standards, policies, and procedures for TIFF Other duties as assigned

RATE OF PAY:

$19.25/Hourly

WORK LOCATION:

Office Location: 350 King Street West, Toronto, ON M5V 3X5 Weekly in office requirements:

Minimum 2 days (November to May)

Minimum 3 days (June to October) Festival Office Requirements: Full Time during Festival

TARGET

CONTRACT DATES:

August 22, 2023September 22, 2023

MINIMUM REQUIREMENTS:

Experience in a highlevel customer service role, with a focus in hospitality and/or tourism Experience supervising volunteers Previous live event and/or festival experience Ability to function as an effective team member, demonstrating initiative in a fastpaced, high volume environment, adapting to changing client needs and managing competing priorities Effective and professional communicator and strong interpersonal skills Demonstrated mature judgment, patience, and discretion Fluency in multiple languages considered an asset Knowledge of local traffic routes, roads, hotels, and airports is an asset Adaptable to a flexible work schedule including early mornings, evenings, and weekends Reliable transportation to get to and from the airport each day
Able to commit to mandatory training in August, and Festival dates (September

HOW TO SUBMIT & APPLICATION DEADLINE: Please upload your cover letter and resumé as PDF(s), before the deadline of

July 16, 2023.

CLOSING:

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential.

As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.