Night Auditor - Dartmouth, Canada - Delta Hotel by Marriott Dartmouth
Description
Delta Hotels by Marriott Dartmouth is a newly renovated, full-service property located in the Burnside / City of Lakes Business Park. A corporate class hotel that provides modern design, incorporating pride of place, the amenities today's traveler requires and an ethos of exceptional guest service. We are currently seeking a
Night Auditor to join our team here at the Delta Hotels by Marriott Dartmouth
Reports to:
The Guest Services Manager and Hotel Controller
Department:
Guest Services & Accounting
Shifts:
Hour are 10:45pm - 7:15am, (Over Night) weekdays, weekends and holidays included.
Duties:
As a Night Auditor at the Delta Hotels by Marriott, you will be essential to our guest experience.
- Register arriving guests / process guest departures
- Handle cash and credit card transactions
- Answering guest inquiries in a timely and accurate manner
- Creating accurate reservations
- Ensure the smooth and efficient operation of the Front Desk
- Clear and concise passon communication with colleagues and leaders in the department
- Balancing front office and food & beverage daily postings and preparing necessary audit paperwork.
- Complete all "End of Day" Activities
- Preparing and distributing daily reports for various departments.
- Ensuring guest safety and security.
- Outstanding guest service skills
- Speak, read and write in English
- Excellent written and verbal communication skills
- Strong team player
- Strong Decision making and organizational skills
- Multitasking proficiency
- Ability to work with limited supervision
- Positive and professional demeanor
- Must have basic computer experience [including but not limited to: Excel, Word and Opera property management system]
- Minimum of 2 years in a frontline customer service environment (required)
- Previous Guest Service/Front Desk experience is an asset
- Bilingual (French) is an asset
- Experience in working back shift hours
Park Place Centre Limited is an equal opportunity employer.
Job Type:
Part-time
Benefits:
- Commuter benefits
- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Onsite gym
- Onsite parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Night shift
Ability to commute/relocate:
- Dartmouth, NS: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location:
In person
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