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Customer Care Agent
3 weeks ago
Allstate Canada Sudbury, CanadaWho is Allstate: · Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and emp ...
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Customer Care Agent
3 weeks ago
Allstate Canada Sudbury, ON, CanadaWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employ ...
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Customer Service Representative
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ClaimSecure Greater Sudbury, CanadaReporting to the Manager, Customer Response Centre, the Customer Response Centre Agent is responsible for answering phone inquiries received from ClaimSecure's plan members, plan sponsors and various Healthcare Providers. The Customer Response Centre Agent is the primary contact ...
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Housekeeping Room Attendant
3 weeks ago
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Housekeeping Room Attendant
3 weeks ago
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Customer Service Representative
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Housekeeping Room Attendant
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Night Audit
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Housekeeping/laundry Aide
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Housekeeping/laundry Aide
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Big Nickel Boutique
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Care Connector
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Supportive Housing Aide
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Care Connector
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Social Worker
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Rental Leasing Agent
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Housekeeping Room Attendant
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Housekeeping Room Attendant
3 weeks ago
Hampton Inn by Hilton Greater Sudbury, Canada**MUST BE AVAILABLE WEEKENDS** · 1. To clean rooms, storage areas and corridors as allocated achieving standards of cleanliness and presentation as laid down by brand and hotel Standards & Procedures. · 2. To ensure guest supplies and promotional material in bedrooms and bathroom ...
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Care Coordinator
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Rehabilitation Assistant
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Customer Care Agent - Greater Sudbury, Canada - Allstate Canada
Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.
Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a Best Employer in Canada for nine consecutive years.
Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.
To learn more, visit For safety tips and advice, visit
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation:
HybridAddress:
800 Lasalle Blvd, Sudbury, ON P3A 4V4
Benefits to joining AllstateFlexible Work ArrangementsEmployee discounts (15% on auto and property insurance, plus many other products and services)Good Office program (receive up to 400$ back after purchasing office equipment)Student Loan Payment Matching Program for Government Student loansComprehensive Retirement Savings Program with employer matched contributionsAnnual Wellness allowance to support employees with improving health and well-being.
Job description:
The Customer Care Agent takes the "You're in Good Hands" philosophy and makes it real – delivering on our promises to consumers every day.
Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately.
Accountabilities:
Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required.
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.
Qualifications:
Post-secondary education or equivalent work experienceMust have General Insurance License (OTL) or be willing to obtain for the province you are located in.
Greater than 1 year customer service experienceProficient computer skills in MS Office applications.This is a hybrid position.
You must be able to commute to and from the agency and have a space conducive to working from home.
Ability to work evenings.Bonus Qualifications:
Call center, face to face customer service experience and insurance experience is preferred.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.