Administrative Assistant - Burnaby, Canada - Trailcon Leasing Inc

Trailcon Leasing Inc

Verified Company

Burnaby, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SUMMARY
Co-ordinate and administer the daily office requirements, along with administrative support to the BC Sales and Operations Team.

POSITION DUTIES AND RESPONSIBILITIES

Ensure accuracy of all data inputs and followingup as required.
Handling inbound calls from customers, suppliers, and Trailcon branches
Updating computer system with regards to:
_Inbound and outbound trailers on rentals and repairs_

- _Rental agreement updates and submissions to customers_
- _Driver shunt log updates and billing_
- _Accounts payable (including scanning & sending invoices) and receivable functions (including looking up invoices or work orders), and sending invoices or statements as requested_
- _Follow ups on purchase order requests for repairs or quotes sent by Operations_
- _Support with creating, updating or closing Service Calls as required_
- _Equipment maintenance - searching for equipment, determining specs or updating specs, along with mileage and hours readings_
- _Supporting operations manager with KPI reports_

Coordinate and distribute marketing materials to customers as required, and maintaining branch materials inventory
Tracking sales data collaboratively with regional Sales
Establishing business contacts and coordinating mailing lists

SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities for this position

QUALIFICATIONS
To perform this job successfully and effectively, an individual must:

Have strong organizational skills
Have an excellent attention to detail
Possess strong Customer Service skills
Work well under pressure and comfortable in an office as well as shop environment
Be able to multitask and adapt in a fastpaced environment
Take initiative and be proactive in managing role and what is required
Have a 'willingness to go above and beyond' role mentality

EDUCATION and/or EXPERIENCE

Minimum high school graduate.
Previous experience within the trucking industry or trailer leasing & rentals market an asset.
At least one full year of experience in using a computer in an office environment, or equivalent educational training.
Working knowledge of Microsoft Word, Outlook and Excel, and experience in ACT, PowerPoint or Publisher an asset.
A Diploma/Certificate from a twoyear college or university; or two years related experience and/or training; or equivalent combination of education and experience would be a definite asset.
Willing to go above and beyond to help in the shop where required
Take initiative and be proactive

LANGUAGE SKILLS

Proficient in English both written and verbally.
Ability to communicate with inshop technicians, mobile technicians, customers & suppliers personally, over the phone, and written.
Ability to interpret written and verbal instructions.

TECHNICAL SKILLS

Computer proficiency with:
Running BI reports at month end as required.
Microsoft Office:
Excel
MS Word
Windows environment
Ability to learn and adapt to inhouse custom software.
Ability to compute rate, ratio, and percent as well as create & interpret Excel spreadsheets and files.