Auto Image Desk Appraiser - Edmonton, Canada - Definity

Definity

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Auto Image Desk Appraiser:

Job

ID :
5531

Category :
Claims

Brand :
Definity

Regular/Temporary :
Regular

Fulltime/Parttime :
Full Time

Location :
Edmonton, Canada

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Definity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

With strong roots that date back to 1871, we've grown to become a digital leader in the insurance industry. We're proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you:
It's better here. Why? Because we CARE, and we provide an employee experience that's collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada's leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Leader's partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

What can you expect in this role?

Reviews the physical damage appraisal provided by the preferred vendor program
Completes appraisal and negotiates with repair facilities on proper repair methods and pricing
Controls expenditure to repair facilities by following up promptly on further damage reported by the repair facility
Completes remote appraisals and negotiates with third parties (facilities that are not part of preferred vendor program)
Review and produces estimate under our Photo Image Capture in Auda-Target system for nonpreferred shops
Review subrogation estimates for proper repair methods and pricing
Assists and cooperates with colleagues during busy periods
Processing total loss claims uploaded by preferred repair facility in an expedited manner
Completes vehicle reinspections uploaded by preferred repair facility (audit quality control)
Participates in various team and performance meetings
Covers all regions within Canada (become familiar with various regional differences)
Communicates in a professional manner (written and verbal)
Completes Autosource information documents for total loss files and stolen (not recovered) vehicles when requested
Provides technical expertise (assistance) to adjusting staff when requested
Maintains a high level of expertise in automobile repair techniques, estimating software and hardware and vehicle evaluations
Provides possible new methods to improve current workflow for team leader review
Performs other duties as assigned
Maintains and updates job skills
Performs desk audits to assure compliance within the CERF program
Handles complex daytoday physical damage issues
Runs reports on trends and assists in providing details in a timely manner
Handles towing issues
Assists with total loss valuations assessment when required

What do you bring to the role?

Minimum 2 years of direct experience either appraising/estimating automobile physical damages or working within an imaging desk or equivalent role
Certified Auto-Body Repairer License (class A or B / 310B license OR Red Seal) is preferred.
An Appraiser's Certification of Qualification from the GAA would also be an asset for this position.
Proficiency with Audatex estimating software is required
Technical knowledge of auto body collision and mechanical repairs
College/university/technical degree is an asset
Must have good working knowledge of the collision industry
Must be able to work with mínimal supervision
Completion of I-Car and/or technical courses is an asset (continued education will be required)
Must be proficient with Windows operating system and Microsoft Office (Excel)
Heavy equipment knowledge will be an added asset
Great communication skills

Go ahead and expect a lot — you deserve it, and we've got it:

Hybrid work schedule for most roles
Company share ownership program
Pension and savings programs, with companymatched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid

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