help desk technician - Taber, Canada - EASTEND IRON INDUSTRIES LTD.

Description

• Education: College/CEGEP
• Experience: 7 months to less than 1 year

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week