help desk technician - Taber, Canada - EASTEND IRON INDUSTRIES LTD.

Description

• Education:
• Expérience:

Education

• College/CEGEP

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail

Experience

• 7 months to less than 1 year
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week