Account Manager - London, Canada - Arcane Digital Marketing
Description
Our dynamic team of self-starting, performance-driven digital marketers is growing We're looking for an
Account Manager to bring new ideas and a unique perspective to our exciting portfolio of clients.
Duties & Responsibilities
- Nurtures client relationships, anticipates client needs, and identifies solutions & opportunities to educate, grow and add value to client accounts.
- Understands our clients' key contacts, organization structures, processes, and business plans, coordinating communication flows.
- Assists in managing profitability of your team's portfolio, budgets, project scope, and timelines to ensure timely and profitable delivery of services and client satisfaction.
- Constant coordination with internal stakeholders to execute on deliverables, including tasking and follow up.
- Partners with the Account Director on their accounts and projects to define strategy, using various marketing approaches to drive and increase ROI for clients.
- Manages client expectations and ensures timely and ontarget deliverables throughout the account lifecycle.
- Contributes to thought leadership, identifying trends, and applies this thinking toward client ROI.
- Accountable for staying uptodate on the latest digital marketing trends.
- Understands the digital and traditional marketing landscape and helps the team to align strategies and tactics with client objectives.
- Other duties as required.
Our Ideal Qualifications & Skills
- Experience working with clients, managing expectations, and delivering topnotch customer service.
- Strong attentiontodetail, high level of quality, and extremely organized.
- Exceptional reporting skills and understanding of how to track, measure, and present KPIs.
- An entrepreneurial spirit.
- Curiosity and passion for marketing.
- Strong emotional control and intelligence.
- 5+ years of experience in a similar account management role or digital marketing capacity.
- College or Universitylevel education in a relevant field, or equivalent experience.
- Able to identify opportunities within ongoing strategies for areas of optimization.
- Experience working on crossfunctional digital marketing campaigns and the ability to work independently.
- Strong teamplayer, able to work with diverse groups and skill sets.
- Google Ads Certified — knowledge of Google Analytics and best practices for digital marketing campaigns.
Check Out Some of Our Work Perks:
- 4.5 day work week (who doesn't love a half-day Friday?)
- Competitive vacation time with an additional 10 personal days (for sickness, moving, mental health day, etc.).
- Birthday day off & day of observance day off, plus a special Arcane Day.
- Professional Development Opportunities.
- Variable Compensation in addition to salary.
- Menstrual budget for all employees to use for themselves or someone in their life.
- DEI training as part of onboarding, regularly scheduled programming for development and learning (Arcane U).
- A benefits package that is inclusive of a wellness spending account and increased coverage for mental health.
About Arcane
Evolve or perish, there is no other option. Arcane is the original digital-first agency. Our clients sell more.
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