Body Shop General Manager - North York, Canada - Fix Network

Fix Network

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Collision Repair Experts is looking for a Body Shop General Manager :
If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career

As a
Body Shop General Manager, you will be responsible and accountable for effectively guiding the collision repair and customer service teams to generate high quality repairs and a high level of customer satisfaction.

He/She will lead the day to day work activities of the shop while ensuring the CRE Standard Operating Procedures are adhered to ensure high standards of quality and productivity are met as well as meeting established deadlines

A day in the Life of a Body Shop General Manager
at Collision Repair Experts:

Manage processes and branch staff
Ensure staff is consistently delivering legendary customer service
Ensure delivery times are met in a timely manner, and if not, that it is welldocumented
Ensure everyone is responsible/respectful with parts, materials, and overall repairs are done correctly the first time
As needed, act on staff's escalated requests in order to rectify customer complaints
Oversee and ensure 100% compliance to CRE QC process
Facilitate daily production meetings
Lead an established team of professionals in a Customer/Employee satisfaction driven environment to accomplish departmental goals.
Establish an annual operating budget to meet goals as established with supervisor.
Manage the operating budget for the facility
Hold daily Production Meetings with all members of the technical team
Monitor sublets and production scheduling
Monitor several key indicators, including daily production statistics and benchmarks to achieve productivity projections that meet TD's and our customer's expectations
Ensure all tools and equipment are maintained and used safely and properly
Other related duties as required

In addition to an excellent work-life balance, Collision Repair Experts offers a host benefits including:

Inclusive work environmentI
we encourage you to unlock your potential and contribute meaningfully to our success

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Learning & Development: Learning doesn't stop when you land a job, so we're committed to supporting you by investing in world-class training programs. You an take advantage of our virtual and in-person learning opportunities for your continuous evolution

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Health and Wellness Programs:

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Medical insurance for your family and you.
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Equipment provide by the employer.

Experience:
Required