Intermediate Examiner - Toronto, Canada - Ministry of Public and Business Service Delivery

Sophia Lee

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Sophia Lee

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Description

Do you have strong technical knowledge of insurance, claims management and advisory services? Consider this exciting opportunity to join the Risk Management and Insurance Services Branch.

We are seeking a committed team player to provide third party liability claims handling expertise to support the government's claims management program.


Please note:

  • This position is required to report to and work from the physical work location a minimum of three days per week.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.


What can I expect to do in this role?: You will:

  • conduct/lead the negotiation and settlement of moderately complex third party liability claims against the Ontario Government
- provide technical guidance/advice to claims officers on claim handling and conducting file audits
- assess reserves required by the program, assess claim liability against the province and the financial impact of claims
- provide technical advice and guidance to ministry program areas/legal counsel on insurance coverage issues, claims handling standards, protocols and process, mediation/litigation
- provide expert advice and support on the General and Road Liability Protection Program


How do I qualify?:


Technical Knowledge and Skills:

- you have knowledge of government insurance policies and experience handling moderately complex third party liability claims (i.e. Municipal, Provincial or Federal)
- you have knowledge of auditing and risk management assessment practices to lead and report on semi-annual file audits, understand liability issues and assess claims risk
- you have knowledge of the principles, industry standards and best practices of insurance administration, claims investigation and negotiation
- you have knowledge of Ontario civil law procedure and case law and mediation techniques on insurance to review, negotiate and resolve claims and provide expert advice


Communication and Interpersonal Skills:

- you have oral and written communication skills to negotiate settlements, advise on claims management standards, protocols and procedures, to prepare reports and correspondence and respond to a range of queries
- you have consultation and advisory skills to provide expert advice and assistance on claims liability issues, reserving and coverage interpretations and the impact of legislation on claims


Research, Analytical, Math and Computer Skills:

  • you are able to investigate/research and assess moderately complex liability claims and calculate and analyze the financial exposure to the province
- you are able to review cases to ensure claims processes, protocols, standards and approaches applied by third party adjusters
- you have the ability to research existing case law and statutes and assess trends of recent court decisions and accurately evaluate the Province's exposure
- you are able to conduct compliance and effectiveness audits of claims handling by third party adjusters in the program
- you have mathematical skills to calculate financial exposure and assess reserves


Negotiation Skills:

- you are able to use your strong negotiation and influencing skills to interact with third party adjusters, legal counsel and the public in the investigation and resolution of claims


Additional Information:


Address:


  • 1 Temporary, duration up to 18 months, 222 Jarvis St, Toronto, Toronto Region, Criminal Record Check

Compensation Group:


  • Association of Management, Administrative and Professional Crown Employees of Ontario
  • Understanding the job ad definitions
    Schedule:
  • 6
    Category:
  • Consulting and Planning
    Posted on:
  • Friday, July 14, 2023
    Note:


Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results.

If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.


A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clear

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