Customer Service Rep - Vancouver, Canada - AstraZeneca

AstraZeneca

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About AstraZeneca
At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and ignite your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

AstraZeneca in Canada
Headquartered in Mississauga, Ontario, we've been recognized as one of Greater Toronto Area's Top Employers for 8 straight years. Our collaborative work environment champions knowledge-sharing, decision-making, and entrepreneurial thinking. Our employees have the opportunity to work across teams, functions, and even the globe. With a commitment to sustainability, we're working towards making a positive impact where society needs it - health. We know the health of people, the planet and our business are interconnected, each impacting the others.

Our Position
Have you been a service leader in your previous roles in the health or medical office environment, hospitality or food service, retail or consumer marketing industries that have been customer facing?

AstraZeneca Canada is looking to employ a confident and positive minded individual who is eager to bring previous customer focused work experience to the field-based role of Customer Service Representative.

This role is responsible for providing physicians' offices with outstanding customer service and approved product/patient materials.

At AstraZeneca Canada, you'll enjoy an exciting service career that's very rewarding, where you're making a difference to our customers and patients.

Previous territory management experience is an asset
Desires for career development and advancement is an asset
Selfmotivation, an ability to work independently and with limited supervision
Proven service leadership skills, with an entrepreneurial spirit able to work independently in a fastpaced and energetic environment
Strong multitasker with superior decision making and problemsolving skills
Team oriented and collaborative in active communication, supporting, and contributing to overall team success
Excellent communication skills
Superior organization skills to provide effective customer follow up and service call activity
A postsecondary education
A valid Canadian Driver's license
A working knowledge of Microsoft Word, Excel and Outlook
Must be available to travel daily in vehicle to visit customers
Responsible for collecting and reporting Adverse Events in accordance with AstraZeneca policies and procedures

Great People want to Work with us Find out why:

AstraZeneca is committed to taking every reasonable precaution to protect employees, our customers and the healthcare systems in the communities in which we serve.

In an effort to protect the wellbeing of our employees and customers, full COVID-19 vaccination is an essential requirement of all positions at AstraZeneca.

As such, all offers of employment will be conditional upon either (i) proof of full COVID-19 vaccination or (ii) proof of need for accommodation under relevant human rights legislation, and AstraZeneca's determination that the requested accommodation can be provided without undue hardship.

You will be required to submit proof of full vaccination or proof of need for accommodation during our background screening process.