Expert en Sinistre - Montréal, Canada - LGM Financial Services Inc.

LGM Financial Services Inc.

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Expert en sinistre - Montreal, QC

LGM est un fournisseur canadien de premier ordre de garanties automobiles ainsi que de produits financiers et d'assurance. Depuis 1998, LGM, qui fournit des produits de qualité et d'excellentes solutions de formation, est au service de plus de 1 200 concessionnaires automobiles franchisés du pays.

Le partenariat établi avec ces concessionnaires bénéficie d'un appui complet de la part des fabricants automobiles suivants :
Volkswagen, Audi, BMW/MINI, Kia, Mazda, Polestar, Motorrad et Mitsubishi Motors. LGM élabore des solutions gagnantes pour les consommateurs, les concessionnaires, les fabricants automobiles et les souscripteurs

Ce que nous recherchons Des personnes brillantes et sympathiques qui souhaitent rejoindre et participer à la création d'un environnement de travail amusant tout en offrant des expériences client exceptionnelles avec une excellente maîtrise, ou qui offrent:
Analyser l'ensemble des dommages pour déterminer les procédures de réparation Détermination de l'étendue des dommages directs/indirects et de la direction de l'impact Construire des estimations selon les normes GAA, à l'aide des logiciels d'estimation Audatex et Mitchell-on Demand Compétences organisationnelles et de gestion du temps Gérer les négociations avec tact Une attitude téléphonique courtoise et professionnelle Bilinguisme en français et anglais (oral et écrit) Statut de certification de compagnon - apprentissage de 1re, 2e ou 3e année préféré Licences d'expert valides

Ce que nous offrons Rémunération compétitive Cotisations à un REER d'entreprise, allocation de véhicule et avantages sociaux payés à 100 % par l'entreprise sans délai de carence. Allocations scolaires, allocations de bien-être et aide à la formation Modalités de travail flexibles et dispositions spéciales en matière de congés Et bien plus

Claims Adjuster

About You
Are you a Service Advisor, Service Manager or Tech working in a car dealership looking for a change of pace or environment?

Are you looking for a dynamic workplace environment where you are encouraged to succeed while prioritizing giving back in your communities?

Do you want to work for an established, successful financial company that demonstrates it wants you to grow your career by offering great perks and benefits from day 1?

About Us
LGM Financial Services Inc. is Canada's best automotive partner for Finance & Insurance

LGM is currently looking for several Automotive Claims Adjusters in the Montreal region.

This is a fast-paced, exciting and varied role where you will get to use your special blend of automotive knowledge and expertise in customer care to offer best in class support to our customers and dealer partners.

What You Will Do

Manage complex technical claims adjudication such as engines, transmissions, differentials and electrical failures
Provide exceptional customer service via telephone, online, live chat and written correspondence channels to customers who have purchased our product, auto dealerships selling our product and repair facilities that service our customers
Manage requests received via ticketing systems, to ensure timely responses to all customers while ensuring adherence to our contractual service level agreements and departmental key performance indicators
Facilitate the claims adjusting process to meet contractual service level agreements, departmental KPI's and underwriting commitments
Support LGM's efforts to give back in our communities by completing up to 4 fully paid volunteer days each year

What We Are Looking For
Bright, personable individuals who want to join and be part of creating a fun work environment while offering exceptional customer experiences with a great handle on, or who offer:

Analyzing overall damage to determine procedures for repair
Determining the extent of direct/indirect damage and direction of impact
Building estimates according to GAA standards, using Audatex and Mitchellon Demand estimating software
Organizational and time management skills
Handling negotiations with tact
A courteous and professional telephone manner
Bilingualism in French and English (oral and written)
Journeyman certification status 1st, 2nd or 3rd year apprenticeship preferred
Valid Adjuster licenses

What We Offer

Competitive compensation
Company RRSP contributions, vehicle allowance and 100% company paid benefits with no waiting period
Educational allowances, wellness allowances and training support
Flexible work arrangements and special time off provisions
And so much more