- Review work orders assigned daily and communicate with other associates involved as needed
- Check routing and directions to each job as required
- Inspect materials and equipment required for the scheduled jobs is in good working order and loaded on company vehicles prior to leaving the office
- Create a requisition for materials and equipment needed for pick-up at the end of each working week Client Site Duties
- Complete jobs to specifications to customer's satisfaction
- Manage work assignments within units allocated, and ensure the materials and equipment units taken are recorded on the work orders
- Inspect the work completed to ensure the job meets ServiceMaster standards and customer requirements
- Facilitate customer approved authority sign off on work authorization
- Facilitate inspection of the job after completion and request customer signs off on the form indicating their satisfaction
- Manages all questions on site from homeowners/business owners in a professional, dignified, knowledgeable and calming manner.
- Responsible for safety at each work site, conducts and documents safety meeting with compliance to both the Occupational Health and Safety Codes and company polices including performing a hazard assessment with their crew before beginning work on site. As well ensures compliance for all OH&S is followed by all personnel including sub trades on site
- Photographs and video graphs the work site before, during and after emergency work – especially pre-existing damage. All photos uploaded to Restore daily.
- Ensures water readings (Daily Psychometric Readings) are documented at every loss for both air humidity and structural.
- Daily submission of accurate time sheets for self and crew members to payroll by reviewing time sheets and all paper work to ensure precision before handing it in the appropriate dispatcher.
- Completes all necessary forms: Work Authorization, Daily Psychometric Readings, Equipment Activity Reports, Job Hazard Assessment, Tool Box talk, Consumables, Material Acquisition, Freezer Disclaimer and Contents Tracking Sheets at the competition of each emergency.
- Provides the Project Manager with up to date reports on the status of the job at the end of each work day, and remains in continual contact to inform the Project Manager of any changes and calls upon all concerns. All updates are also put into Restore.
- Collects all applicable samples for the Project Manager including proper labelling and bagging of samples.
- All Crew Chiefs should have Asbestos awareness as they are required to collect applicable asbestos samples when in question and notifies the Project Manager of this immediately
- Each day, every Crew Chief must call in a report on the job progress to Dispatch.
- Provides clients if requested with MSDS sheets for products used in their home.
- Take a personal and genuine interest in providing customer satisfaction
- Provide training to Crew Technicians to complete all jobs in accordance to specifications outlined General Duties
- Maintain all equipment and vehicles to ensure they are in proper working order
- Keep the interior of the vehicles used neat and clean
- Maintain comprehensive understanding and knowledge of the business and services offered, advise customer appropriately, qualify jobs to be completed and gain the confidence of clients
- Attend training workshops as required for the production team
- Help train new crew helpers/technicians in accordance with ServiceMaster standards
- Maintain professional conduct and appearance in all client facing activities
- Establish positive rapport with clients when possible
- Provide an exceptional level of service that exceeds the expectation of the client
- Conduct all work in accordance with company safety policies
- Adherence to all company workplace policies
- Perform other duties as may be required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire are expected to attain the skills, knowledge and abilities required within a specified period of time as agreed upon, in writing, with the Operations Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Characteristic and Ability Requirements
- Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines
- Strong management, delegation, planning and leadership skills
- Effectiveness in the areas of construction safety and productivity
- Effective communication skills both written and verbal
- Ability to engage clients and deliver excellent service
- Thorough decision making skills
- Highly organized, strong attention to detail and ability to multi-task
- Demonstrated sound work ethics
- Proven ability to build and maintain strong working relationships
- Flexible, adaptable and able to work effectively in a variety of settings and with shifting priorities and deadlines
- Operates with honesty and integrity with a genuine desire to make valuable contributions to the team
- Team player that fosters team-based learning
- Works well independently and in a team environment Educational Requirements Education Required: High School DiplomaOther Education/Certification/Training preferred: IICRC Certifications are considered an asset Work Experience Requirements Work experience required: Minimum of four (4) years of experience in cleaning services/restoration services. Job-related experience required: Two (2) years in a supervisory capacity is preferred. Technical Requirements Equipment: Vacuum cleaners, dust-aids, portable cleaning equipment, toolsSoftware: n/aOther: n/a Competencies
- Accountability - sets standards of performance for self; assumes responsibility and accountability for successfully completing tasks; encourages others to take responsibility.
- Adaptability – treats new situations or changes as an opportunity for growth; focuses on the benefits of change; speaks positively about the change; modifies behaviour effectively and tries new approach without resistance.
- Builds Trust and Respect – treats people with dignity, respect, and fairness; listens to others and considers opinions and ideas; shares thoughts, feelings, and rationale for decisions made, operates with integrity.
- Customer Focus – effectively meets the needs of our customers; both internal and external, builds proactive relationships, takes responsibility for customer satisfaction.
- Manages Work – manages one's time and resources to ensure work is completed effectively and efficiently; effectively allocates own time to completing tasks, while leveraging available resources; stays focused and prevents distractions from work completion.
- Problem Solving – develops solutions for work issues by examining root cause of issues, identifying cause and effect, and identifying potential solutions.
- Quality Standards – sets standards for excellence in work and procedures to achieve high quality, productivity, and efficiencies; checks processes and tasks to ensure high quality output; takes corrective action to correct problems or notifies others of quality issues.
- Safety Awareness - identifies safety issues/problems and informs the appropriate individual when issues arise; reports unsafe working conditions; makes recommendations for correcting safety and security concerns.
- Teamwork – contributes to building a positive team environment; supports successes, recognizes accomplishments; provides feedback; exhibits openness to others perspectives; balances responsibilities. Physical Requirements This position requires a high level of physical exertion. Moderate intensity of sensory effort is required. Working Conditions There is a low risk of exposure to adverse working conditions.
-
Survey Crew Chief
10 hours ago
Valard Group of Companies Edmonton, CanadaPhasor Engineering is a subsidiary of the Valard Group of Companies and Quanta Services. Quanta Services is the largest electrical power contractor in North America. · Phasor's Geomatics division is seeking Survey Crew Chiefs for long term opportunities in Arizona and New Mexico ...
-
Survey Crew Chief
10 hours ago
Marigold Infrastructure Partners DBJV Edmonton, CanadaProudly constructing the Valley Line West LRT · The City of Edmonton selected Marigold Infrastructure Partners to design and build the 14-kilometre Valley Line West LRT project from downtown to Lewis Farms. Construction has begun and will take five to six years to complete. · Mar ...
-
Surveyor/ Crew Chief
5 days ago
Colas Edmonton, Canada**Subsidiary**:Colas Canada Inc. · **Mission**: · The Survey Crew Chief is a working role, wherein the individual will direct and plan the work of other team members while completing their own daily tasks, providing guidance and troubleshooting as necessary. · **Profile**: · - 3 ...
-
Survey Crew Chief
1 week ago
Lawson Consulting & Surveying Ltd. Edmonton, CanadaLawson is a leading consulting and surveying company. We go further into remote locations, working accurately and efficiently while maintaining a high level of safety. Throughout our history, we have successfully gathered the data needed and provided the information and guidance ...
-
Survey Crew Chief
2 days ago
Meridian Surveys Sherwood Park, Canada**Meridian Surveys is seeking Survey Crew Chiefs to work based out of our office in Sherwood Park.** · **Who we are**: · Over the years, the resource-rich prairie provinces of Canada have grown and prospered. Meridian Surveys has grown with them, becoming a leader in the surveyin ...
-
Survey Crew Chief
4 days ago
Parsons Corporation Edmonton, Canada Full timeDescription · : Parsons is looking for an amazingly talented Survey Crew Chief to join our team In this role you will get to conduct construction layout and engineering survey services. This role is to support the delivery of the Edmonton Valley Line West LRT Project. · R espon ...
-
Surveyor/ Crew Chief 1
4 days ago
Colas Edmonton, CanadaSubsidiary: Colas Canada Inc. · Mission · The Survey Crew Chief is a working role, wherein the individual will direct and plan the work of other team members while completing their own daily tasks, providing guidance and troubleshooting as necessary. · Main Responsibilities · Pro ...
-
Construction Survey Crew Chief
4 days ago
Core Geomatics Edmonton, Canada Full timeCORE Geomatics is a professional geomatics firm that believes that the most valuable assets an organization has are its people. Our team members are dynamic, energetic, opportunistic and creative, but most importantly, they are the company. We lead the industry by adopting techno ...
-
Legal Survey Crew Chief
5 days ago
Core Geomatics Edmonton, Canada Full timeCORE Geomatics is a professional geomatics firm that believes that the most valuable assets an organization has are its people. Our team members are dynamic, energetic, · opportunistic, and creative, but most importantly, they are the company. We lead the industry by adopting tec ...
-
Construction Survey Crew Chief
4 days ago
CORE Geomatics Edmonton, Canada Full timeSalary: · CORE Geomatics is a professional geomatics firm that believes that the most valuable assets an organization has are its people. Our team members are dynamic, energetic, opportunistic and creative, but most importantly, they are the company. We lead the industry by adop ...
-
Oilfield Legal Survey Crew Chief
1 week ago
Core Geomatics Edmonton, Canada Full timeCORE Geomatics is a professional geomatics firm that believes that the most valuable assets an organization has are its people. Our team members are dynamic, energetic, opportunistic and creative, but most importantly, they are the company. We lead the industry by adopting techno ...
-
Oilfield Legal Survey Crew Chief
4 days ago
CORE Geomatics Edmonton, Canada Full timeSalary: · CORE Geomatics is a professional geomatics firm that believes that the most valuable assets an organization has are its people. Our team members are dynamic, energetic, opportunistic and creative, but most importantly, they are the company. We lead the industry by adop ...
-
Restoration Lead
1 day ago
ServiceMaster Restore Edmonton Edmonton, CanadaServiceMaster Restore of Edmonton requires a Crew Chief who will primarily be responsible for leading the daily activities of Emergency staff. The Crew Chief will lead, train, mentor and manage the daily on the job work activities of Emergency Technicians. · **Position Overview** ...
-
Survey Assistant, Edmonton
6 days ago
Midwest Surveys Edmonton, Canada* · Survey Assistant's Role* · In this position, you will be assisting a Crew Chief in performing all types of field surveying. Travel out of town will be required. Safety training (i.e. H2S, First Aid, ATV, etc.) is necessary and will be provided as needed. · Survey Assistant du ...
-
Survey Assistant, Edmonton
1 day ago
Midwest Surveys Edmonton, Canada**Description**: · In this position, you will be assisting a Crew Chief in performing all types of field surveying. If you have a willingness to learn, we will provide you with on-the-job training. · Survey Assistant duties include: · - Assisting a Crew Chief in locating property ...
-
Crew Dispatcher Bilingual
1 week ago
Canadian National Railway Edmonton, CanadaThe Crew Dispatcher operates as a professional in a call centre environment. · Crew Dispatchers perform activities required to meet our customer's needs. The Crew Dispatcher will perform specialized tasks requiring time and attention and will utilize specialized systems such as C ...
-
Ame - Avionics - Resident Yeg
1 week ago
Ledcor Edmonton, CanadaLocation: Edmonton, AB, Canada · Date Posted: May 10, 2024 · Job ID: R19847 · Job Status: Full-Time · Description · Job Summary: · You are a licensed Avionics Technician (AME-E) with a background in large fixed wing aircraft. You are looking for an opportunity that leverages your ...
-
Ame - Avionics - Rotational or Resident Yvr
6 days ago
Ledcor Edmonton, CanadaLocation: Edmonton, AB, Canada · Date Posted: May 10, 2024 · Job ID: R19871 · Job Status: Full-Time · Description · Job Summary: · You are a licensed Avionics Technician (AME-E) with a background in large fixed wing aircraft. You are looking for an opportunity that leverages your ...
-
Ame - Avionics - Rotational or Resident
6 days ago
Ledcor Edmonton, CanadaLocation: Edmonton, AB, Canada · Date Posted: May 10, 2024 · Job ID: R19845 · Job Status: Full-Time · Description · Job Summary: · You are a licensed Avionics Technician (AME-E) with a background in large fixed wing aircraft. You are looking for an opportunity that leverages your ...
-
Ledcor Edmonton, CanadaLocation: Edmonton, AB, Canada · Date Posted: May 8, 2024 · Job ID: R19840 · Job Status: Full-Time · Description · Job Summary: · You are a licensed Avionics Technician (AME-E) with a background in large fixed wing aircraft. You are looking for an opportunity that leverages your ...
Crew Chief - Edmonton, Canada - ServiceMaster Restore
Description
Reporting to the Operations Manager, the Crew Chief will be responsible for leading and working job sites that have been affected by flooding, fires, mold and sewer back up. Our employees are required to perform duties in homes, businesses as well as government buildings that have been affected by emergency situations. Out of town work may be required for large losses and catastrophic events. Must be available for On Call shifts as scheduled.DUTIES & RESPONSIBILITIES The following is a list of the essential duties and responsibilities of this job. The tasks and the time spent performing each task may vary as business needs require. ServiceMaster Restore maintains the right to modify job duties and responsibilities at its discretion. Daily Office/Management Duties
By joining ServiceMaster Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals.
