In Force Policy Administrator - Waterloo, Canada - Equitable Life of Canada

Equitable Life of Canada

Verified Company

Waterloo, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff.

Join Equitable Life today.

Position Title:
In Force Policy Administrator

Reports To:
Supervisor, Individual Life Administration

Department:
Individual

Term:
Temporary Full-Time - 18 Month Contract

Work Arrangements:

We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately September 2023), coming into the office a minimum of 2 days per week, every other week on designated days.

What you will be doing:

Verify that all pertinent information and requirements have been met prior to completing requests
Update and maintain individual life insurance policies including but not limited to the following: bank account updates, policy loans, dividend & cash withdrawals, inquiries relating to policy values, fund transfers and fund reallocations, terminations, and name, beneficiary & ownership changes
Continually assess for potential process improvements & make recommendations for efficiencies
Responding to inquiries from policyholders & advisors while presenting a positive Company image
Provide outstanding service to both internal and external clients

What you will bring:

You thrive in a fastpaced, constantly evolving environment with the ability to manage daily fluctuations in work volumes & adapt to change in direction
Demonstrated critical thinking abilities
Superior written communication skills
Ability to work effectively both independently and in a team environment
Knowledge of life insurance products and/or LOMA designations are an asset
French language skills are an asset; specifically, an ability to read and provide written correspondence in French

What's in it for you:

A healthy worklife balance with employee wellness top of mind
We value open, honest communication between team members, challenging each other to continually improve
Employee resource groups that support an inclusive work environment
A company subsidized cafeteria with a variety of daily options
Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to: