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In-room Dining Manager
1 day ago
Muir Hotel Halifax, Canada**In-Room Dining Manager - **_**Muir Hotel**_ · Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the new Queen's Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In ea ...
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Hotel Housekeeping Supervisor
1 week ago
Coastal Inn Halifax Halifax, CanadaTo ensure the maximum level of guest room cleanliness, provide the optimum guest services possible, while fostering a healthy and harmonious work environment for all housekeeping staff · Must be capable and willing to perform all tasks related to the requirements of the housekeep ...
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Executive Housekeeper
1 week ago
Hotel Equities Halifax, CanadaAccountable To: General Manager · **Essential Duties**: · - Supervises room cleaners in the prompt and efficient housekeeping of customer rooms · - Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day - notifies front desk accordingl ...
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Front Office Receptionist
1 week ago
MUFG Investor Services Halifax, Canada**Company Description** · Experience something Brilliantly Different with a career at MUFG Investor Services. · Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide t ...
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Room Attendant
3 days ago
Chateau Bedford Hotel & Suites Halifax, CanadaResponsible for the cleaning and preparation of Guest Rooms. · - Clean assigned rooms, this includes making beds, cleaning bathrooms, vacuuming carpet, and dusting furniture. Must be able to clean all room types. · - Place and restock usable items in the room including paper item ...
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New Castle Hotels Halifax, Canada**Houseperson** · Do you like keep busy and moving? Are you helpful by nature with an eye to making things look sharp? Are you willing to pitch in when an extra set of hands is needed or when something heavy might need to be moved/lifted by a room attendant or guest? Then you wil ...
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Front Desk Agent
3 days ago
Commons Inn Halifax, Canada1. Guest Check-In and Check-Out: Front desk agents are responsible for welcoming guests, handling the check-in process, and providing them with their room keys. They also handle check-out procedures, including settling any outstanding bills and collecting feedback from departing ...
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Great Canadian Halifax, Canada**Position Summary** · Under the direct supervision of the Manager, F&B Outlet or the Assistant Manager, F&B Outlet, this position is responsible for preparing banquet rooms for functions, performing stewarding duties (dishwashing) and general cleaning tasks in pre-function area ...
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Room Attendant- The
1 week ago
Westin Nova Scotian Halifax, Canada**Room Attendant** · Do you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly ha ...
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Housekeeping Supervisor
2 days ago
Courtyard by Marriott Halifax Downtown Halifax, Canada**About us** · Halifax Courtyard Marriott Downtown is a small business in Halifax, NS. We are inclusive, innovative, and customer-centric. · Our work environment includes: · - Food provided · - Relaxed atmosphere · - Safe work environment · - Wellness programs · Summary: This is ...
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Banquet Bartender- The Westin Nova Scotian
1 week ago
New Castle Hotels Halifax, Canada**Banquet Bartender · - The Westin Nova Scotian** · You love people and enjoy a crowd, but prefer to work a banquet function such as a conference or a wedding to a lounge bartender role. You are upbeat and like to chat but know when to be low key and focus on the job so event gue ...
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Room Attendant
1 week ago
Atlantica Hotel Halifax Halifax, CanadaRoom Attendant · **Responsibilities**: · - Clean and maintain assigned guest rooms and public areas according to company standards · - Change bed linens, empty trash bins, and replenish amenities · - Vacuum carpets and dust furniture · - Clean and sanitize bathrooms · - Report an ...
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Housekeeping Room Attendant
1 week ago
Coastal Inn Halifax Halifax, Canada**Accountable To**: Housekeeping Supervisor · **Primary Objective**: To ensure the maximum level of guest room cleanliness, provide the optimum guest services possible, and follow all policies and procedures to ensure a harmonious and friendly work environment. Ensure "Authentic ...
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Part-time Dishwasher
1 day ago
Great Canadian Halifax, Canada Part time**Position Summary**:Reporting to the Banquet Captain(s), Manager, Catering and Banquets the Banquet Houseperson is responsible for preparing banquet rooms for functions, performing stewarding duties (dishwashing), general cleaning tasks in the pre-function area, and maintaining ...
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Sales Executive
1 week ago
Marriott International, Inc Halifax, Canada**Job Number** · **Job Category** Sales & Marketing · **Location** Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, Canada · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · ...
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Executive Meeting Manager- The
2 days ago
Westin Nova Scotian Halifax, Canada**The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities. ...
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Group Housing Coordinator
1 week ago
Marriott International, Inc Halifax, Canada**Job Number** · **Job Category** Reservations · **Location** Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, Canada · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Process all ...
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New Castle Hotels Halifax, Canada**_The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities ...
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Banquet Houseperson Casual- The
4 days ago
Westin Nova Scotian Halifax, Canada**_The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. _** · **_Our modern, upscale rooms and suites feature luxurious accommodations with contemporary ...
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Banquet Houseperson- The Westin Nova Scotian
1 week ago
New Castle Hotels Halifax, Canada**Banquet Houseperson · - The Westin Nova Scotian** · You like setting things up to look perfect, but don't mind breaking them all down again. As Banquet Houseperson you set, maintain and refresh the banquet meeting rooms according to the sales contract and hotel standards. As · ...
Rooms Manager - Halifax, NS, Canada - InnVest Real Estate Investment Trust
Description
GUEST SERVICE MANAGER Cambridge Suites Hotel HalifaxJob Type Full Time
Start Date ASAP
GUEST SERVICE MANAGER ( The Prince George Hotel and Cambridge Suites Halifax)
Passion Drives Performance.
Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.
With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada.
In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada.
InnVest's portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment.
A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada's largest independently-owned and operated hotel portfolio.
The Guest Service Manager position is generally responsible for managing and coordinating the activities of all Front Office employees (guest registration, security, telephone services and night audit) to ensure guest satisfaction and maximizing hotel profitability.
The duties of the Guest Service Manager include, but are not limited to the following:To encourage Guest Services / Reservations Sales Agents personnel to maximize revenue opportunities through same-day inventory management, accepting room reservations, upselling to arrivals and generally promoting a culture of revenue generation throughout the team.
To provide seamless guest service, ensuring the initial impact on guest arrivals imparts a sense of well-being and hospitality, and that this feeling is sustained through an impeccable standard of service, appearance, behavior, knowledge and accuracy among all Guest Service personnel.
To enhance guest experiences through leadership support of food & breakfast service team.the delivery of service excellence through actions, responses, decisions and communication which exceeds the anticipated and expressed expectations of all guests.
To promote professionalism and personal development through maintaining impeccable grooming standards, participation in committees, outside organizations, pursuing applicable educational and training opportunities, and supporting the initiatives of the Hotel.
To recruit and develop a committed and motivated team of supervisors and employees, ensuring the delivery of consistent standards through personal leadership, continuous training, coaching, performance review, discipline, reward and recognition.
To provide immediate positive action in response to complaints and failures in the hotel operation, and to develop decision-making skills in all Guest Services / reservations personnel to regain the loyalty of dissatisfied guests and to exceed the expectations of all guests, by providing coaching and encouragement at every available opportunity.
To be fully credit-conscious in order to be decisive on exceptional guest credit requests, and to follow through on guest credit concerns for specific in-house accounts.
To effectively respond to all reasonable additional assignments determined by the Director or Operations or any member of the hotel leadership team.
Must have a minimum 2 years of experience as a Guest Service Supervisor or Manager in a hotel setting with a strong knowledge of Revenue Management and Guest ServiceDegree or Diploma in Hotel and Restaurant Management, Hospitality, Business Administration, ore related major from an accredited educational institution is an asset
Opera PMS experience is an asset, must be knowledgeable with Microsoft Window applications and other computer related programs
Must have a flexible schedule and be able to work evenings, weekends and holidays
InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
