Service Coordinator - Ottawa, Canada - SE Health

SE Health

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Saint Elizabeth is an award-winning not-for-profit and charitable organization, known for its track record of social innovation, applied research and breakthrough clinical practices in home and community care.

Our team of 6,500 nurses, rehab therapists, and personal support workers deliver more than five million health care visits annually.

***: This position will be responsible for the efficient and effective coordination of client care. It is a hybrid role.

RESPONSIBILITIES:

Provide schedule planning support to health care team
Appropriately schedule staff to ensure continuity of care in the provision of service delivery
Update and maintain an electronic client database
File and maintain client records
Perform data entry of all relevant client, employee and billing information
Respond to all caller inquiries with efficiency and appropriate urgency
Provide support to billing activities
Generate and distribute various scheduling and billing reports
Investigate and follow up in errors/discrepancies in services ordered or provided.
Other office administrative duties as assigned.

REQUIREMENTS:

Must be available days, evenings and weekends
Intermediate data entry/keyboarding skills
Experience using a PC database
Intermediate reading comprehension and excellent verbal communication skills
Demonstrated customer service skills and problem solving
Adaptability and the ability to deal with tight deadlines
An ability to work independently
An ability to prioritize, multitask and deal with competing priorities
Good personal organizational skills
Courses in medical administration or health care training are preferred
Related work experience and a familiarity with community health care services is preferred
Bilingual in French and English is an asset
Basic computer skills in MS Word and MS Excel are preferred.

About SE Health
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada.

We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing.

We are always inspired to make a difference.

As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing.

We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We're a great place to work, and we hope you'll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19.

Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.