Customs Manager - Mississauga, Canada - Geodis FF Canada Ltd.

Geodis FF Canada Ltd.

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

GEODIS supplies and combines freight services, information management and added value into integrated solutions.

As part of the GEODIS Group, GEODIS Freight Forwarding Canada supports the GEODIS Group's capacity to offer customers one partner to solve their supply chain challenges worldwide.

It has revenues of 1.6 billion euros and more than 4500 employees working in 34 countries around the world.

We're looking for a Customs Manager to join our Customs team within the Freight Forwarding Division in Canada.

The Customs Operations Manager will be responsible for ensuring that the company and its employees are operating and processing customs clearance activities in compliance with government trade regulations while focusing on driving the department to meet and exceed budget expectations.

Key Responsibilities:

Regulatory compliance, providing operational customs brokerage guidance to staff, ensuring customer

- service retention and department financial compliance is being met

Review, evaluation and implementation of procedures and processes (best practices), incl. training and mentoring of staff
Corporate compliance to company directives (AMPS, CTPAT
PIP)
Maintain and enforce Canadian Customs Brokerage standard operating procedures
Drive timely and accurate invoicing
Ensure CARM monthend payments are billed out within the same month for reconciliation
Enforce all shipments received are recorded with file level revenues and costs are booked within the same financial period, ensuring all file cost allocations are completed before the month end or accrued into the same period
Minimize unallocated payments (waste demurrage, file level errors) and assist with A/R functions resolving disputes for nonpayment
Key contact with governmental agencies aligned to CBSA and lead customer compliance with these governmental agencies
Regulatory compliance (CA Customs and other federal agencies)
Evaluate, communicate, and act on all exceptions and deviations conflicting with Customs Product standards, procedures, and goals
Followup of corrective actions taken on exceptions and deviations to secure continuous development, quality improvement and profitability enhancement
Focus on department KPI's to ensure targets are met
Hire, develop and mentor staff
Lead Department staff, meeting company goals and expectations
Complete annual and midyear reviews of Customs staff working with them for future goals
Assist in creating meaningful goals and objectives for KPI's for department to work towards
Responsible for ensuring continued product training for import and export products, Emanifest, operations, and compliance, alignment to IID
Sales guidance in product specific matters
Lead new customer implementations with customers, ensuring any requirements are captured prior to

- finalizing onboarding

Settle disputes on operational and financial matters between offices, sisters and agents
Other duties as assigned by CA Customs Director

Special working conditions:

Manage 16hour shifts, covering evening and weekend staff

Qualifications

CCS &/or CTCS

Hold and maintain Customs Brokerage LicenseOptional: CIFFA certificate (differentiator)

3 to 5 years Customs Brokerage experience in a leadership role

Good working knowledge of computer and Office 365 software

Advanced Excel skills
Excellent people management and communication skills
Fluent verbal and written English language skills
Able to review products for HS Classification indications and locate any department regulations that may be applicable
Cargowise Certified Operator (CCO)
Operator, Specialist, Professional (differentiator)
CW emanifest & file creation

Job Types:
Full-time, Permanent

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Onsite parking
Paid time off
RRSP match
Vision care
Wellness program
Work from home

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
Weekend availability

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

What are you salary expectations?
How many years of customs brokerage experience do you have?
Do you have at least 3 years of customs brokerage experience in a leadership role?

Licence/Certification: