Underwriting Support Specialist - Toronto, Canada - Canada Guaranty
Description
LOCATION:
DEPARTMENT:
Operations
REPORTING TO:
Director, Portfolio Insurance & Operations
EMPLOYMENT TYPE
|
AVAILABILITY:
Full-Time | Immediate
Must be available Monday to Friday for rotating shifts, which include:
- 8 AM
- 4 PM
- 9 AM 5 PM
- 10 AM 6 PM
- 12 PM 8 PM
OVERVIEW
At Canada Guaranty, our performance-driven culture is built on successful teamwork. If you share a passion for excellence and are a proven team player, we want to hear from you
KEY RESPONSIBILITIES*- Follow-up on outstanding appraisal orders to ensure quick turnaround times.
- Keep lenders updated on the status of appraisal orders.
- Prepare and distribute reports to the team, as required.
- Demonstrate exceptional customer service skills through telephone and electronic communications with industry partners, including lenders, brokers, and appraisers.
- Support the Underwriting Team through special projects and other operational functions within the Underwriting Centre, as required.
- Create and maintain production reports on key metrics for lending partners and regulators.
- Provide general administrative services, as required.
- Perform other duties and assist with special projects, as required.
- Ability to work effectively within a team.
- Ability to work within a fastpaced and timesensitive environment.
- Superior customer service skills.
- Strong communication and problemsolving skills.
- Strong computer skills and experience using the Microsoft Office suite.
- Experience reviewing real estate appraisals would be an asset.
- Experience in administrative or customer servicerelated work would be an asset.
- Experience extracting, preparing, and analyzing data sets.
- _
_
NOTE:
We appreciate all interest in this position; however, only those selected for an interview will be contacted. __Canada Guaranty is committed to an inclusive and accessible recruitment and selection process. If you are invited to attend an interview and require accommodation, please advise us in advance of the meeting._
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