Dispatch Supervisor - Mississauga, Canada - TST-CF Express

TST-CF Express

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities:

About Us:

TST-CF express is a division of TFI International Inc., located in Mississauga, is currently looking for a Dispatch Supervisor.

_ Shift Hours: 1:30 PM to 10 PM_

Responsibilities:

Manage the daytoday operations in the P&D Dispatch Department.
Planning and forecasting of daily pick and delivery volumes.
Dispatching functions related to booking pickups and deliveries for clients
Ensure that service levels meet and or exceed the needs of our customers
Review operational efficiencies and effect change as necessary in order to maintain a high level of customer satisfaction and cost efficiencies.
Recommend, implement and maintain performance and productivity measurements
Communicate professionally with internal and external customers in order to resolve service issues in a timely manner and providing customers with status updates
Schedule repairs and maintenance for equipment.
Ensure Drivers and Carriers follow Company Safety Policies and Procedures for example: HOS, Transportation of Dangerous Goods, etc
Completion of daily reports
Other duties as assigned

Qualifications:

Qualifications:

Minimum 3 years supervisory experience in a transportation dispatch environment
Strong leadership and management skills
Strong analytical, organizational and problemsolving skills
Customer service oriented
Proven ability to multitask and prioritize tasks
Professional verbal and written communication skills in English (bilingual in French is an asset)
Computer literate with sound knowledge of Gmail and Excel
Ability to work flexible hours (afternoons, evenings and weekends) as necessary
High School or equivalent
Ministry of Transportation regulations
Knowledge of Transportation Operating Systems