Store Supervisor - Victoria, Canada - Booster Juice

Booster Juice

Verified Company

Victoria, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Responsibilities and essential job functions include but are not limited to the following:

Communicates clearly, concisely and accurately in order to ensure effective store operations.
Filters communication to the team as directed by the store manager.
Contributes to positive team environment by recognizing alarms or changes in staff morale and performance and communicating them to the store manager.
Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of Booster Juice.
Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team.
Develops positive relationships with store team by understanding and addressing individual motivation, needs and concerns.
Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located.
Maintains regular and consistent attendance and punctuality.
Models a customer comes first attitude, delivers legendary customer service, to ensure they are delivering exemplary customer service.
Communicates ideas to the store manager for broader areas of improvement.
Supports store manager in implementing company programs.
Utilizes and provides direction to staff during their shift on the use of tools to ensure 100% execution of all policies and procedures. Acts using discretion in assessing situations
Provides feedback and coaching to improve staff performance recommending to the store manager.

Required Knowledge, Skills and Abilities

Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations
Ability to use discretion in providing direction to others
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Strong problemsolving skills
Teambuilding skills
Ability to work in a fastpaced and changing environment
Ability to deliver exemplary customer service
Ability to work as part of a team

Location: 1150 Douglas Street, Victoria, British Columbia V9A 6X5

Job Types:
Full-time, Part-time