Luxury Furniture Showroom Associate - Toronto, Canada - Rove Concepts

Rove Concepts

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC.

For over 11+ years, Rove Concepts has built trust with clients through delivering quality products and outstanding service to doorsteps throughout North America.

Rove is looking for a
Showroom Associate to work in our soon-to-open Toronto showroom.

We are highly experienced in eCommerce, brimming with ideas and enthusiasm, and incredibly excited about what the future will bring.

We are people-focused and love to train the right individual, so if you believe you have the characteristics listed below, we'd love to hear from you.

KEY ACCOUNTABILITIES:

Rove Concepts Sales & Customer Care Team's objective is to maximize sales opportunities through both showroom and eCommerce channels.

At the same time, we answer customer requests in a prompt and respectable manner while maintaining a high level of service at every touchpoint.

We are looking for confident individuals with an enthusiastic, friendly, and motivated personality.

Ideally, this person would have a passion for building client relationships in tandem with an interest in furniture and design.

RESPONSIBILITIES:

Showroom

Maintain displays keeping the furniture looking it's best with regular cleaning
General showroom maintenance including watering plants
Using POS systems
Loss Prevention: open and lock up duties

Customer Care

Develop and build a customercentric environment with the focus on initial purchase to final mile delivery.
Demonstrate conflict resolution and interpersonal communication skills to help deescalated customer opportunities while being empathetic in tone and demeanor
Ensure timely, onetouch resolution with all customers.
Maximize sales during key periods (aka. Black Friday)
Dedication to customer success; you will aim to always go above and beyond, and you won't stop until you've found a great solution for our customers
Other administrative tasks as the business requires (aka. Warehouse Sales, Etc.)

Product Knowledge

Be knowledgeable of Rove Concepts product offerings and services to customers when appropriate.
Communicate the quality of Rove Concepts and be product proud.
Keep informed about topselling items, new items and core items.

WHAT YOU'LL NEED:

Minimum 2 years of sales experience
Interior Design background an asset
Ability to work in a fastpaced environment
Exceptionally strong problemsolving and analytical skills, with an ability to clearly identify strategic issues and make tough decisions
Ability to inspire, engage, and motivate teams to achieve results and success
Strong organizational skills and attention to detail
Outstanding communication (written, spoken, presentation) skills
Outofthebox thinker and problem solver with a resourcefulness and cando attitude
An entrepreneurial mindset and a rollupthesleeves work ethic must be comfortable with ambiguity and rapid rates of change
Waat Waat = Work As A Team & Win As A Team

WHAT WE'RE OFFERING:

Rocketing growth yours and ours. At Rove Concepts, there are lots of opportunities for personal and professional growth. That's because we believe in developing, investing, and promoting from within
Casual and open work environment
Competitive salary and benefits package with 3 weeks' vacation to start
Working together with seasoned and driven entrepreneurs and entrepreneurial talent who truly strive to make a difference
Working in a rapidly growing company where you benefit from flat structures and a highly motivated young team

BENEFITS