In Room Dining Server - Victoria, Canada - Oak Bay Beach Hotel
Description
The Oak Bay Beach Hotel, recently named
the #1 hotel in Canada by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties, awards, and more.
Server - In-Room Dining
In-Room Dining Servers are responsible for ensuring excellent customer service through being consistent, organized and professional at all times. Servers are expected to maintain a gracious manner with all guests and uphold our high level of service.
Responsibilities
- Provide food and beverage service to guest rooms and the Boathouse Spa & Baths
- Provide service and support for the hotel staff dining program.
- Be knowledgeable of all Hotel areas and activities and communicate to guests as required
- Resolve guest concerns/issues efficiently and courteously to prevent a reoccurrence and ensure guest will become a repeat customer.
- Evening and weekend availability is required.
- All other duties as assigned
Qualifications
- Prior experience in Food & Beverage an asset
- Sincere customer focus and true appreciation for the guest experience.
- Strong personal integrity with an innate desire to work in an ethical manner
- Knowledge of Victoria and surrounding areas an asset
Physical Aspects of Position (include but are not limited to):
- Continuous standing and walking throughout shift
- Some lifting and carrying up to 40 lbs
Job Types:
Full-time, Part-time, Permanent
Salary:
$16.31 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Tips
Experience:
Luxury Hospitality: 1 year (preferred)
- Food & Beverage: 1 year (preferred)
Licence/Certification:
- Serving it Right (preferred)
Work Location:
In person
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