Service Advisor - Winnipeg, Canada - Capital Auto Mall

Capital Auto Mall

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company:
Capital Ford Lincoln (Winnipeg)

Responsibilities:

Greet customers and provide them with an exceptional service experience
Consult with customers about their vehicle's maintenance and repair needs
Accurately estimate the cost and time required for repairs and maintenance
Prepare repair orders and communicate them to the technicians
Ensure the timely and accurate completion of repairs
Follow up with customers to ensure their satisfaction with the service provided
Manage customer complaints and work with the team to find appropriate solutions
Maintain accurate and uptodate records of service history, repairs, and maintenance performed on vehicles

At Capital, we understand the importance of family and work-life balance.

We believe that our employees are our most valuable asset, and we strive to create a supportive and inclusive workplace.

As such, we offer a variety of family-oriented programs, including:

Prescription, Dental, Eye Care, Paramedical, Life insurance
Short and Long term disability coverage
Regular familyfriendly social events
Flexible work schedules to accommodate family commitments
Maternity leave topup program
Employee and Family Assistance Program
Competitive wage plan

Requirements:

High school diploma or equivalent
At least 2 years of experience as an automotive service advisor
Strong knowledge of automotive maintenance and repair processes
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fastpaced environment
Proficiency in using computer software and systems for service operations
A valid driver's license

At Capital Automotive Group, our vision is to be the most respected auto group in North America.

In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people.

Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.