Production Application Support Specialist - Toronto, Canada - CIBC

CIBC

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description:

Job Description:

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions so you feel empowered at work.

Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description:

What You'll Be Doing

How You'll Succeed

Platform Knowledge
Online Banking, Mobile Banking, Splunk, Dynatrace, Unix, Linux, Oracle

Problem Solving

Collaborate on Incident, Problem and Change/Release Management to assist with restoring service, identifying and driving permanent corrective measures and safely & effectively managing change. In order to do this, you will be interacting with multiple different teams and occasionally vendors.

Continuous Learning

You will be expected to consistently build your knowledge of existing and new technologies.

Who You Are

You can demonstrate experience with: 57 years of experience in Production Support using technologies/frameworks such as DevOps, Java/J2EE, RDBMS, Spring, Angular, Microservices architecture and SOAP/REST APIs (previous development experience would be beneficial). As well, this position requires knowledge of Cloud Platforms preferably MS Azure as well as experience using collaboration tools such as JIRA/Confluence, CI/CD tools such as Jenkins and version control tools such as GitHub/GitLab. Ideally, you have a strong understanding of Agile software delivery principles, excellent communication skills and are comfortable working both independently and within a team setting.

It's an asset if:
You have prior experience with monitoring tools such Dynatrace and Splunk.

Bachelor's in Computer science or any related field.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
Values matter to you. You bring your real self to work and you live our values trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset.

You'll become part of a diverse community that acknowledges everyone's unique talents, and empowers teams to do what's right for the client, and to do it well.

As part of our team, you will:

Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
Develop: Grow your skills and career through our bestinclass onboarding experience, ongoing learning opportunities, and individual development planning
Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What You Need to Know

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location

CIBC Square

However this may change dependent on business need.

Employment Type

Regular

Job Level

Level 7

Weekly Hours

37.5

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

CIBC Square Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills:

Application Production Support, Cloud DevOps, Critical Thinking, DevOps, Incident Management, Java, Microsoft Azure Administration, Teamwork