Business Analyst - Ottawa, Canada - Versaterm
Description
THE COMPANY
Versaterm Public Safety is an Ottawa-based vertical market software company that has been in business for over 45 years. We provide industry-leading products in mission-critical areas for Police, Fire and EMS agencies across North America and the Caribbean.
Versaterm's FivePoint Solutions focused on delivering solutions to state and local agencies, primarily courts and law enforcement.
We are the leading provider of Pre-trial Services, Case Management, School Safety, Data Exchange, and Records Management services to governments.
We are uniquely positioned in the marketplace with vast experience streamlining data entry; importing, organizing & managing documents; increasing workflow & efficiency through automation; designing agency-defined customized dashboards & workflows; connecting officers, investigators and prosecutors through one portal; and facilitating data exchange between disparate systems to over 30 RMS, CAD, and JMS vendor systems.
Our solutions focus on the delivery of services and solutions including law enforcement, school safety solutions, court solutions, and document management systems.
THE ROLE
THE IDEAL CANDIDATE
THE ROLE REQUIREMENTS
- 5+ years gathering requirements (preferably in public safety software)
- Knowledgeable and experienced in project deployment, technical support and customer service
- Highly effective communicator and organization/documentation skills
- Bachelor's Degree preferred.
- Experienced with Project Management tools and processes
- Experienced documenting processes
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