- Working in the airline or travel industry and have expert knowledge in GDS operations (specifically with ticket cancellations and refunds);
- Efficiently processing customer refund inquiries using your GDS operations expertise;
- Communicating clearly with customers and airlines, ensuring satisfactory resolutions, in both English and French (with strong written and verbal skills);
- Multitasking and managing multiple cases and adhering to various airline policies simultaneously;
- Using a data-driven approach to optimize refund processes and enhancing customer satisfaction;
- Adapting to changes and evolving circumstances in airline policies;
- Focusing on achieving high customer satisfaction and retention through excellent service delivery.
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Spécialiste Communications Corporatives
1 week ago
Sustana Montréal, Canada**NOUVELLE OUVERTURE DE POSTE ** · **SPÉCIALISTE COMMUNICATIONS CORPORATIVES** · Sustana est le principal fabricant de fibres et de papier recyclé de qualité supérieure produits de manière durable, en utilisant des matériaux post-consommation pour créer des produits de haute qual ...
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Accounts Payable
2 days ago
Club Med Montréal, CanadaOffice - Permanent · **Responsibilities**: · Club Med is seeking a dynamic individual to fill the position of AP/AR specialist. · This individual is responsible for: · - The Accounts Payable functions (invoice processing, employee expense reimbursement requests, and resolving ven ...
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Operations Specialist, Omnichannel
1 week ago
BRP Montréal, CanadaAs an omnichannel operations specialist, you will play a pivotal role in the success of our digital retail direct-to-consumer and omnichannel experience strategy, being part of the team that monitors and optimizes the operations of BRP's direct-to-consumer sales channels (from on ...
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Air Ticketing Specialist
1 week ago
Red Label Vacations Montréal, CanadaThe Air team is looking for an experienced Travel Ticketing Specialist who excels in a fast-paced working environment and has proven multi-tasking skills. Primary accountabilities include extensive knowledge and understanding of airline contracts, ticketing and airfares for all d ...
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Accounts Payable
2 days ago
Club Med Montréal, CanadaContratCDI · - LocalisationMontreal · - Référence- R CatégorieBureaux · **Responsibilities** · Club Med is seeking a dynamic individual to fill the position of AP/AR specialist. · This individual is responsible for: · - The Accounts Payable functions (invoice processing, employee ...
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Customs Consultant
6 days ago
Total Customs Services Lasalle, Canada**Work Location**: Dollard Ave, Lasalle, Qc, H8N3A9 · **Position**:Customs Consultant / Entry Rep · **Annual salary**: $50,000-55,000 annually (75 hours bi-weekly) · **Start Date**:As soon as possible · **Duration**: Permanent employment, full time · **Number of hours per week**: ...
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Customer Service Associate
1 week ago
Peavey Industries LP St. Paul, CanadaWant to come work with one of Canada's Top 10 Corporate Cultures? Do you have retail experience and are you a customer service rock star? We have an opportunity for you · Customer Service Associate · **Reports to**: Department Lead, Supervisor, Store Management Team · **Departmen ...
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Inside Sales Specialist
1 week ago
Wheelwiz Dollard-Des Ormeaux, CanadaJoin our dynamic team at Wheelwiz Canada, a leading online reseller of automotive wheels & tires located in Dollard des Ormeaux. As we expand to meet the growing demand in the automotive wheel & tire sector, we are seeking a dedicated full-time Inside Sales Specialist (Wheels & T ...
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Legal Tech Specialist
1 week ago
Smart & Biggar Montréal, QC, CanadaSmart & Biggar has been at the forefront of IP and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada's leading IP firm. We are committed to hiring people with different ...
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Spécialiste du recouvrement
4 days ago
Belcan Montreal, CanadaDetails: Titre du poste: Spécialiste du recouvrement · Emplacement: Lachine, QC · Permanant - hybride · Code Régional: 514,438,450 · Code Postal: H8R · Début: Le plus tôt possible · Mots-clés: #Collections.specialist · Principales responsabilités: · Fournir un service client ...
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Legal Tech Specialist
1 day ago
Smart & Biggar Montréal, QC, CanadaSmart & Biggar has been at the forefront of IP and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada's leading IP firm. We are committed to hiring people with different ...
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A/P Specialist
1 week ago
Smart & Biggar Montréal, QC, Canada- · What We Do. · Smart & Biggar has been at the forefront of IP and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada's leading IP firm. We are committed to hiring peo ...
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Bilingual Statements Specialist Spécialiste Des
5 hours ago
FCT Montreal, Canada OTHERBilingual Statements Specialist Spécialiste Des - Saint-Laurent, Canada - FCT · Description · Company Summary · Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other' ...
Refund Specialist - Montreal, Canada - Flighthub
Description
We are looking for a Refund Specialist with 2+ years of experience to join our Customer Service & Delivery department. Working alongside our VP of Customer Service Experience, you will be responsible for handling customer refund issues efficiently and providing exceptional service through phone or chat to our valued customers.
Many career paths can prepare you for this life-changing opportunity, but preferably, you're highly skilled in: