Manager Operations - Langley, Canada - East Penn Canada

East Penn Canada

Verified Company

Langley, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At East Penn Canada our people are the heart of our company. We offer a vast range of diverse and rewarding career opportunities.

We are looking for a strong, motivated
Operations Manager to join our team.

We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organizational values, and a charismatic team.

Are you interested in being part of a passionate team dedicated to serving our customers and being an industry leader?

Are you looking for a place where you can contribute to the success of your company and have access to challenging and rewarding work?

The_
Operations Manager _will report_directly to the Director, Operations, and is responsible for management of costeffective operations including warehouse & distribution; facilities and customer service/sales support aspects in the branch environment._

Duties & Responsibilities

Manage all aspects of the branch's physical layout and facilities.
Control branch inventory as per applicable Company procedures.
Control all physical product into and out of the warehouse including receiving, shipping, stock replenishment, recharge, damaged products and used batteries.
Oversee effective sales and service support, which includes partnering with the Sales Team to resolve customer issues and taking escalated and / or more complex customer concerns
Develop and maintain the team by providing effective communication, training, coaching, and conducting effective performance evaluations
Ensure a safe and efficient warehouse environment at all times.
Track and provide appropriate management reporting (key performance indicators).

Experience, Skills & Competencies:

Postsecondary education in a business or customer servicerelated discipline.
3 to 6 years related experience preferably in a warehouse or distribution setting.
3 to 5 years management experience.
Solid knowledge of logistics and distribution.
Proven ability to manage, lead, and provide an environment within which employees are selfmotivated to meet performance standards.
Customer focused with the ability to coach others for exceptional customer service orientation.
Ability to troubleshoot, identify and resolve issues in a timely manner.
Ability to work well under pressure with deadlines and changing priorities.
Strong organization skills with the ability to manage multiple tasks simultaneously.
Knowledge of Windows Office suite (Word, Excel)
Experience with SAP an asset

We are dedicated to recognizing and rewarding our employees by offering:

Great Pay
Great work environment
Learning & development opportunities, including tuition reimbursement
Annual performance appraisals and regular feedback
Excellent company paid benefit program
Profit Sharing and Deferred Profit Sharing (retirement) program

Other Considerations

Background checks including criminal checks and employment references will be requested.

East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.

Job Types:
Full-time, Permanent

Benefits: