Coordinator, Ticketing System Operations - North York, Canada - Tennis Canada

Tennis Canada
Tennis Canada
Verified Company
North York, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

WHO WE ARE?

The future is bright for tennis in Canada, and you will be right in the middle of it all at Tennis Canada A national sport organization with a mission to lead the growth of tennis in Canada and a vision to be a world-leading tennis nation, Tennis Canada seeks to grow participation across the country and develop champions on the international stage.

Tennis Canada also owns and operates the world-class National Bank Open presented by Rogers tournaments in Toronto and Montreal, two of the best-run sporting events on the planet which annually bring the globe's best tennis players to Canada and continue to break attendance records year on year.

In recent times, Canadian tennis has enjoyed many historic achievements, including winning the Billie Jean King Cup in 2023 and Davis Cup the year before, the world's largest team sports competition.

Join us as we look to build on this exciting momentum and continue to produce incredible results. We are a team of innovators, who are passionate about our work and pursue excellence together everyday.


WHAT WE ARE LOOKING FOR?


Tennis Canada is currently seeking an motivated and detail-oriented team player to fill the role of Coordinator, Ticketing System Operations.

Under the supervision of the Product Owner, Ticketing Solutions, you will be responsible for collecting, reviewing, maintaining and inputting accurate data into Ticketmaster's programming systems.

You will work closely with other team members and stakeholders from all other relevant departments to ensure all ticketing needs are delivered accurately and efficiently.

Finally, you will be the point person for all Ticketmaster related issues.


Responsibilities:


  • Ensure general administration and maintenance of the ticketing system;
  • Support all departments from ticketing planning through to execution and ongoing support and maintenance;
  • Act as link between Ticketmaster and Tennis Canada;
  • Manage all ticketing setup:
  • Seating manifest
  • Build Performances/Packages/Other products
  • Rollovers
  • Packages setup
  • Prices
  • Promo Codes Taxes & Fees
  • GL Codes
  • Dynamic pricing
  • Call lists
  • Delivery methods
  • Ticket printing
  • Box Office setups (technical aspect) for all Tennis Canada events;
  • Sobeys Stadium Reception Box Office (technical aspects).
  • Prepare reports and lists involving ticketing system data and customers;
  • Participate in giving Ticketmaster training of Tennis Canada employees;
  • Manage internal departments with ticketing requests or any other resquests.

WHO YOU ARE?

  • College Diploma in Business administration or relevant professional experience
  • 14 years of work experience with professional event ticketing and/or customer
- management system (Archtics an asset);

  • Techsavvy personality
  • Strong analytical and problemsolving skills;
  • Strong attention to detail;
  • Ability to multitask and demonstrate strong organizational skills;
  • Ability to work independently and with a team;
  • Ability to maintain efficiency while working under multiple, strict and tight deadlines.
  • Demonstrate motivation and initiative;
  • Advanced skills with Microsoft Office tools (Word, Excel, Teams, OneNote, and PowerPoint).

WHAT'S IN IT FOR YOU?

  • Join the team that's making Canadian tennis history
  • Be behind the scenes of the National Bank Open
  • Work in a dog friendly enviroment
  • Benefit from a generous organisation that truly cares about its employees.
More jobs from Tennis Canada
See all jobs of Tennis Canada