Btw Coordinator - Ottawa, Canada - Maintair Aviation

Maintair Aviation

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB SUMMARY:
The BTW Coordinator is an accountable BTW position that will work under
the direction of the Manager (BTW) and/or Station Manager to ensure all aspects of aircraft
handling are completed according to specific company policies & procedures. This includes
but is not limited to; All client carriers as well as ad-hoc and FBO Customers. Safety, attention
to detail, following company procedures, and teamwork are key components to be a
successful Coordinator. Leadership and team management capabilities are essential for the
be energetic, outgoing, understanding and accepting of change. He/She must also be flexible
and able to deal with the adapting nature of aviation, including overnight call-outs to the
company mobile phone.

DUTIES AND RESPONSIBILITIES:

Ensure sort, load, unload baggage and cargo from flights is per air carrier policy.
Manage a varying amount of flights per shift.
Engage the BTW work team to meet Service Level Agreements and carrier policies.
Propel and engage new team members through direct mentorship and handson

training.

Advise management of noshow or late team members and productivity issues.
Manage shift schedule and address noshows, lates, sick calls, including replacement

team members.

Create shift schedule for local BTW activities.
Provide direction to HR when hiring and/or termination and/or discipline is required.
Ensure local BTW budgets are met and/or bettered.
Delegate tasks as required; Manage downtime productivity with your team.
Delegate flight duties, per flight and ensure accountability.
Be handson and work with the team ensuring safety and efficiency are priority.
Complete necessary FOD Walks, Pre/Post Flight Briefings, Workplace inspections etc.
Sort, load, unload baggage and cargo from flights.
Connect, disconnect ground power/bridge power from Aircraft.
Marshall aircraft to and from gate, parking stands.
Wing walk arrivals and departures.
Operate belt loaders, baggage tractors and carts.
Complete aircraft grooming.
Complete aircraft towing and/or brake riding.
Work with all coworkers and customers (ATW, BTW, Fuelling, Deicing) to ensure

strategic and efficient use of your team.

Ensure the safe operation of all GSE and related equipment and report violations.
Ensure daily inspection of all equipment is complete, and DSI logs complete.
Ensure GSE and related equipment is serviced, kept clean and useable at all times.
Ensure GSE is parked in its authorized locations.
Complete equipment deficiency and hazard reports as required.
Perform deicing operations and manage multitruck deicing operations (if applicable).
Perform after hours deicing operations on a callout basis (if applicable).
Complete and ensure accuracy of MVT Reports.
Attend all required training sessions and successfully complete training courses.
Actively participate in company and air carrier safety programs.
Communicate changes in policy to the ramp team as they occur.
Work as a team member in a safe, efficient, professional manner.
Mentor, train and build new team members experience and expertise.
Adhere to, and manage published uniform standards and PPE requirements.
Complete customer baggage and/or cargo deliveries as required.
Follow all safety guidelines and safe workplace procedures.
Follow company SMS Program
Safety; First, Last, Always.
Must be available oncall for emergency and nonstandard requirements.
Other duties as assigned by management.

QUALIFICATIONS AND REQUIREMENTS:

Minimum grade 12 education or equivalent experience (Post Secondary Education

Preferred).

Minimum five years existing Ramp and/or Supervisor Experience or equivalent

experience.

Current Criminal Record Check required.
Current Restricted Area Pass (RAIC).
Current AVOP.
Knowledge of aviation and its related terms, short forms and verbiage.
Must have valid driver's license with clean abstract.
Ability to speak, write and understand the English language.
Must have excellent team player competencies.
Must be able to work with mínimal supervision, and/or in a team environment

working varied and/or split shifts.

Must be able to supervise the team, working on varying air carrier ops procedures.
Must be able to manage and engage conflict resolution procedures when required.
Must be willing to adapt to the changing nature of aviation.
Must be willing to work outdoors in all weather conditions.
Must be willing to work on call and report to the airport within 45mins for callouts
Must communicate all concerns to management.
Must maintain a professional and experienced level of service with all Maintair

customers.

ADDITIONAL INFORMATION:
- $85.00 per year Protective Footwear Allowance.